Axis Bank — WHEN UR EXECUTIVE HAD OPEN THE ACCOUNT THAN HE HAD SAID THAT YOU WILL GET THE CREDIT CARD IN 10 WORKING DAYS IF YOU WILL OPEN PRIORTY A/C

Mar 25, 2015

Updated by ANKUSH9291 COMPLAINT IS THAT WHEN UR EXECUTIVE HAD OPEN THE ACCOUNT THAN HE HAD SAID THAT YOU WILL GET THE CREDIT CARD IN 10 WORKING DAYS IF YOU WILL OPEN PRIORTY A/C AND I HAD RECIEVED THE WELCOME KIT AFTER 10-12 DAYS .I HAD CALLED YOUR EXECUTIVE FOR 7 DAYS 1 DAY RESON:SIR I HAD FORGOT THE KEY AT MY HOME.
2 DAY RESON SIR I WILL GIVE YOU THE ACCOUNT NO BUT HE HAD NOT GIVEN
3 DAY REASON THAT SIR WE HAD DISPACCED THE KIT AN DYOU WILL RECIEVE THE KIT IN 2 WORKING DAYS
AFTER THAT MY CARD HAD DECLINED AND I HAD GONE TO BRANCH FOR COSIN THE ACCOUNT THAN YOUR EXECUTIVE HAD SAID SIR THERE WILL BE A CHARGES FOR CLOSING THE ACCOUNT BEFORE 6 MONTHS BUT WHEN YOUR EXECUTIVE HAD OPENED THE ACCOUNT HE HAD NOT SAID THIS THING WHY.
AFTER THAT I HAD CALLED CUSTOMER CARE AND YOUR EXECUTIVE HAD SAID SIR IN PRIORTY ACCOUNT THERE WILL NO ANY CHARGES FOR CLOSING THE ACCOUNT AND HE HAD MADE THE COMPLIAINT.
2 DAY I HAD GONE TO BRANCH MANAGER HE HAD SAID I[censored] WANT TO CLOSE THE ACCOUNT THAN CLOSE WE DONT HAVE ANY PROBLEM.
NEXT DAY I HAD CALLED AGAIN CUSTOMER CARE THAN YOUR EXECUTIVE HAD SAID THAN U HAVE TO PAY THE CHARGES.NOW I WANT TO KNOW WHY I SHOULD PAY THE CHARGES ON MY MONEY ON MY 2 LAKH RUPEES.AFTER THAN I HAD ONE TO BANK AND PAY THE CHARGES.BUT THIS IS A CHEATING WHICH YOU HAD DONE WITH ME.LEGALLY YOU HAVE TO VAIVOUR MY CHARGES.THAT IS VERY MUCH WRONG WHICH YOU HAD DONE.MY A.C NO OF AXIS BANK IS [protected]