Axis Bank — WORST CONSUMER-EMPLOYEE RELATIONSHIP EVER /UNWILLINGNESS TO HELP , MISGUIDES PEOPLE

Address:

Kolkata, West Bengal

Axis Bank has partnered up with the West Bengal SSC for receiving the form amount from applicants who wishes to take the SSC exam, this year. The site mentions that you have to pay at any branch of Axis Bank, and when the candidate went to the nearest Axis bank branch in Rasbehari Avenue - they reverted the candidate to the Charu Market Axis Bank branch. Upon reaching the Charu Market branch, noone was willing to help the candidate or guide the candidate to decide where to pay the amount mentioned on the form by the cash challan brought by the candidate. The fat, weird, cashier -lady - who looked like speaking to the consumers IS GIVING HER LEPROSY, gingerly looked at the form, and casually mentioned - go to Survey Park branch, we cannot assist you here. She even REFUSED to guide the candidate, and said she doesnt know the directions to Survey Park branch when asked, and none of the other people in the office seemed to be fluent in English. It has the WORST consumer - bank employee relationship ever, even SBI is tons better than this. These so-called 'young' employees are unwilling to communicate properly with consumers - why the HELL DID THEY HAVE TO TAKE US THIS JOB IF THEY CANNOT FOR HEAVEN`S SAKE COMMUNICATE WITH PEOPLE? Very bad experience altogether. I finally paid by SBI, for I was sure, that the AXIS BANK employees wouldve sent me on a roundabout trip around the whole city, for paying that form fee. I know complaining here is of no use, but hey, this needed to be said. Axis bank - you are horrible.