[Resolved]  Axis Bank — Wrong advice for credit card

Address:

6/133 mudit palace station road bardoli

I have axis lic signature credit card ending no 5849 and 1sep your exutive call me for new lic card i m deny but she lady told me my old card also continue with new card after discuss i m agree but now i see in app and also recieved degrade paltinum card and my signature card also not show in app your excutive lie to me so pls i dont want my new card and continue with old signature card.
in short i feel like cheet with me for only sale a card and very dispintment.
also i complaint but not get any solution my complaint no is 69572293

regard
suneel singh
[protected]