Axis Bank — wrong balance deducted but not refunded

Address:

Kota, Rajasthan

my name is Meena rathore my a/c number is:-[protected] on 13/06/2015 i went to icici bank ATM when i enter amount to withdraw suddenly electricity went off i waited for 10 min but when electricity came i found that balance has been deducted by not came out from that machine. i withdraw 5000 rs. then i waited for 7 days that if it get reverse in to my ac but that was all in vain it is my hard earned money please look in to the matter i went to your site but didn't find any way to complain so i am doing this from here my mobile number is:-[protected] please look in to this matter and resolve it as quikly as possible