[Resolved]  Axis Bank — Wrong lien marking in saving account for credit card dispute without confirmation of customer

Address:380015

Dear sir,

Myself, ramakant joshi is having saving account with axis bank since last more than 5 years. Then other relationship with bank were also established like credit card.

The credit card no. [protected] of axis bank - ramakant joshi which i was using since last more than 4 years. Before one year, due to health reason, i was not well and i have leave the job and take rest. Since last one year, credit card team of axis bank was not responding properly and keep on making false promising for reversal of charges. When i have informed axis bank credit card team that until bank reverse the charges of rs.10, 000, i will not make the payments.

There were many emails and phone calls done to axis bank, but no executive has ever called and never taken care of customer issue.

Today morning when i have visited axis bank to withdraw my balance in my saving account, i came to know that axis bank has made lien on my saving account.

There is no authority given to axis bank by me to make lien making or other instructions. How axis bank can do such type of cheating with my saving account. So, this is a fraud done by bank by stopping to withdraw my saving balance.

Kindly do the needful and stop banks for doing such wrong banking.
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Feb 10, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jan 05, 2017
Axis Bank Customer Care's response
Hi Rama,

Our escalation team have responded to your concern via service request number 27369052 to your registered email ID on December 12, 2016.

Regards,
Axis Bank
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