[Resolved]  Axis Bank — Wrong Loan charges

I took a loan of 2, 32, 000 on 16% interest in which per month EMI was Rs 5702 I have paid 5 EMI but still the outstanding balance showing on my Axis loan application is Rs 2, 23, 098 could you please help me with the calculation or are you people started looting if this is the issue I am not going to pay any installment. This is ridiculous service if this will continue I am never going to complete this loan. Please look into it on an urgent basis else I am quitting to pay the next installment for sure. You people are looting. Today I asked about this to your customer executive they were blank and quitting the chat is this the way you deal.
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Sep 20, 2022
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2022
Axis Bank Customer Care's response
Hi, we are open to help you! Please share with us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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