[Resolved]  Axis Bank — wrong payee paid by @upi i. d. awaiting refund

Address:Varanasi, Uttar Pradesh, 221005
Website:axisbank.com

Sir, 23.09.18
On 25.03.2017 i transferred rs.10, 000 to my nephew but it was paid to a wrong payee. But till date no refund is made to my bank account. I asked for the details of the wrong payee, his cell #, bank account details, ifsc code of his bank branch etc. No response so far except acknowledge ment received from axis bank.
My name shiva
S. B. A/c [protected]
Axis bank ltd,
Lanka branch, varanasi, u. P. 221005.
If i don't get a reply for this also i will be forced to take other legal measures to get the refund or the details of the wrong payee.
Plz acknowledge and give me the complaint ticket number.
Thanks
Shiva
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Oct 28, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2018
Axis Bank Customer Care's response
Hi, thank you for reaching out. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.
Complaint comments 

Comments

As I purchased a product from amazon.in the amount is deducted from account but after few days amazon failed to dispatch the item, so they refunded the amount 1348/-, but still it is not reflecting in my account.

Bhupen Rawat,
[protected]
bhupen.[protected]@gmail.com

I previously own a credit card with an expiry date of feb-2018. after that my credit card got expired but new one is not issued to me but now i want new credit card in the replacement of that old expired card.

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