[Resolved] Axis Bank — wrong penalties are charged
Sangli, Maharashtra, India
RaRanjit390 on Feb 2, 2019
I am ranjit vijaykumar yadav. I have an current account with axis bank. Current account number [protected]. I had requested the branch to close this account. I fully paid the fine on date 13 october 2017. After paying this amount they gave me acknowledgment of receipt. All the documents and checks of this account were taken. All the documents and checks in the account were torn in front of me. Bank employees closed my account. After that i would not have to pay any penalty. So he told me. But in a few days, i received a message from the bank.in that message, the penalty is rs. 26148. And this is increasing day by day. I am having a lot of mental pain
The branch officer, however, has been giving an idea of the situation but he ignoring it. Your account will be closed in march. It's being told.
I have attached documents with this application
Complaint marked as Resolved Mar 12, 2019
[Feb 02, 2019] Axis Bank customer support has been notified about the posted complaint.
Verified SupportAxis Bank Customer Care's response, Feb 04, 2019
Hi, we wish to inform you that the charges that you have incurred are towards the total charges on your account. Request you to visit the nearest branch for further assistance. Regards, Team Axis Bank.
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