[Resolved]  Axis Bank — Wrong service due to ego between branch employees

Address:

Chennai, Tamil Nadu, 600089

Dear team,

It is Highly disappointing that, the way of approach towards the customer for change request from salary account to savings account.

Because of the POOR ATTITUDE & EGO I was shuttled between Ramapuram branch Operations Head Mr. Raghuram (+[protected]) & other branches.

Ramapuram Branch employees are highly irresponsible & They are replying to customer(me), they can not check Emails.

If you are NOT willing to read E mails, than How can you process the request made from other branches??

With this kind of poor attitude peoples, I am interested to continue this Account & I Feel that AXIS bank in Ever Worst Service Provider among the Banks in the World.

Account was Locked & Requested to release the lock.The Change was initiated in Tirunelveli branch & I was directed to come to CHENNAI (700 km away from Tirulnelvlei) by Ramapuram branch Employees & Operations Manager.

They also very clear that the change can be done in 2 minutes of time, if we receive the request.The request was initiated 3 days back..

Still Waiting..Very Very Worst Service..

I would like to remind you that PM is asking us to GO forward with Digital India & You are asking customers to travel 700 km for simple change

(With this change bank also will be benefited- Minimum Balance is 10, 000)