Axis Bank — Wrong transfer of amount

On 30.07.2021, I ( Canara bank Account number [protected] ) paid Rs.59110 to Rajalakshmi motors ( Indian Bank Account number[protected] through QR code scanning method with Google pay.

The amount was debited from my account but not credited to the beneficiary's account. So I raised a complaint regarding this issue in Canara bank but the problem was not resolved.

Later on 08.10.2021 they gave me a statement that the amount was transferred to AXIS bank ( account number [protected] ) and IFSC CODE ( UTIB0000000 )

UPI Transaction number:[protected]

I request you to check the transaction and refund amount and resolve the problem as soon as possible.

Thanking you

I attached the statement given by the canara bank on 08.10.2021