Axis Bank — wrong use of government identity proof

Anurag Tulsian

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400018

I have applied for credit card of axis bank in the month of october, 2017 and after collection of documents it was informed to me by axis bank "worli naka", mumbai branch that the application was rejected due to low credit score and some pending loans and advised me to review my credit score report. Thereafter i have ordered my credit report from a well known credit agency "experian" and on perusal of the report it was observed that 2 agriculture loans of rs. 10, 000/- each has been erroneously uploaded by axis bank against my pan no. Because of which the credit score is showing low. I have asked axis bank to provide me with the reasonable solution as to why such bogus loan has been uploaded against my pan but responded very carelessly and asked me to visit axis liability branch. I want axis bank to rectify the same at earliest as it is damaging my credit worthiness.

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Axis Bank customer support has been notified about the posted complaint.

Jan 06, 2018

Updated by Anurag Tulsian Why should I Visit the branch the branch to ask them many times to rectify something which is not my mistake. I want axis bank to rectify the same and if want any details from me contact me via either phone no. or Mail ID.