[Resolved]  Axis Bank — wrongly charge debit interest and gst on my axis bank lic credit card no. xxxx xxxx xxxx 9597 reg.-

Address:Rajkot, Gujarat, 360001

Kindly refer to the above mentioned subject.

2. In this connection, this is to inform you that i got the axis bank lic credit card. I have paid the lic premium of rs. 24, 995/- from this card on 02.08.2018 and the payment of credit card bill of rs. 25, 000/- paid on 09.09.2018 which is 3 days before the due date of the bill. The message of successful payment of credit card received in my mobile number on same day.

3. Further, i want to attract your attention that my next bill is generated in october month and the debit interest of rs. 1838.82/- and gst of rs. 330.99/- charged by your bank. I don’t understand why you levied such charges instead of i have paid full amount of my bill and before the due date.

4. Therefore, you are requested to delete the charges levied by your bank and do the needful at the earliest.

Thanking you.

Yours faithfully,

(Abhinav jaiswal)
Mob.: [protected]
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Oct 30, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Sep 29, 2018
Axis Bank Customer Care's response
Hi, the charges levied in your card account are applicable as per the schedule of charges. Sorry for the trouble. Regards, Team Axis Bank
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