Axis — Credit cards

Address:

Chennai, Tamil Nadu, 600112

Hi im arun..i applied for credit card and provided all the documents on 30th march 2016. Got the verification call on 2nd april 2016 and after that i havent got any confirmation or application number. Regarding this i called the customer care many times but i havent got the proper response..i just want to know whether i will be getting the card or not. If not i want the reason why..if im not going to get any response i will take this issue to banking ombudsman.. so please give me proper response.
many thanks