B. E. S. T. Undertaking — Computer system down at Mulund West bus kiosk near Mulund (W) railway station

Address:

400082

Since last three days I have been trying to recharge my BEST bus pass at a BEST recharge centre near Mulund (W) Railway station but to no avail as the system has been reportedly out of order since Saturday last (29/04/2017). Being a senior citizen I am unable to go beyond the point mentioned above for getting my pass recharged. But the recharge centre mentioned above is in a poor condition with all the wires exposed dangerously and the computer needs to be upgraded. Even the whole booth where the BEST staff members are working is in a very bad shape with no proper ventilation, cramped space, outdated computer system etc.

I request the BEST higher authorities to look into the matter and improve not only the working conditions at the above recharge centre but also install latest computers to enable the public commuters to reap the benefits.