B. E. S. T. Undertaking — electricity bill payment not going through

Address:400033

Hi am trying to pay my electricity bill from 9th august onwards via airtel app. But the payment is not gone through yet. The bill no is [protected]. It's in name of navina harishchandra shetty and bill amount is 820. Airtel customer care is telling it's problem from merchant end.. My due date was 27th and its already overdue. I don't wknow what's the issue, as i don't want to pay any extra amount next month
Kindly let me know the status of payment.
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Dear sir
Hiiii my July Best electricity bill was 830/-
& Why aug bill is 4380/-
Please clarify
Your Jul-18 Elec. bill for Con.no:[protected] is Rs.830.00.PPI date is 02/08/18. Due date is 16/08/18

Your Aug-18 Elec. bill for Con.no:[protected] is Rs.4380.00.PPI date is 03/09/18. Due date is 17/09/18

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    B.E.S.T. Undertaking Phone
    +91 22 2372 6983
    +91 22 2414 6262
    +91 22 2418 0016
    B.E.S.T. Undertaking Address
    Materials Management Department (Colaba – Head Office), 4th Floor, Parivahan Bhavan Bldg., S.B.Road, Electric House, Colaba, Mumbai, Maharashtra, India - 400001
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