B2X (Aarvi Insurance Brokers Pvt. Ltd.) — claim no. [protected] refund amount of rs. 8455 pending since january' 18

Address:122001

My mobile phone was stolen in june' 17 and the claim got registered on july 7, 2017 with aarvi insurance brokers pvt. Ltd.
After a 6 months long marathon of documents submission, they approved the claim for rs. 8, 455/- in jan' 2018. Since then no payment is been received in my account despite of several follow ups with aarvi team. Everytime they promise for payment within next 15 days but the final day hasn't come till date since last 4 months.
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    Gurgaon, Haryana
    India
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