Bagga Link Motors — unsatisfied service and left out complaint o[censored]gc staff car bearing no. dl1ct-2176 (ciaz) regarding

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New Delhi, Delhi

It is regret to inform that university grants commission is a statutory body and have staff cars which are maruti suzuki brand. These staff cars are being sent to your service station at bagga link motors. One of staff car bearing no. Dl1ct-2176 (Ciaz) was sent in the month of august, 2017 for services and with some complaints. The major complaint was of noise in the front - right side portion which was not attended due to one or other reasons better known to your technical department. Further, a purchase order to provide four tyres was given and the staff car was sent on 23.10.2017 and this work was not completed including the pending complaint upto 24.10.2017. On inquiring from the service station, it was told that it may take another couple of days.

In view of above, it may be seen the irresponsible way of attending the work and further delay in attending the jobs at link road service station. It is added that this staff car is deputed with the chairman's office for which the works suffered and the staff faced embarrassment from the higher officer.
The office has also taken a serious view on the above matter and constrained to discontinue the repair and service matters from bagga link motors in future, if the quality and the commitment is not fulfilled by your firm in future.