Bags Planet — product not delivered

Address:Dharwad, Karnataka, 580028
Website:bagsplanet.in

2 orders placed and amount paid through debit card. Not received yet.
No replies to emails.
The last update was:

The current status of your order id# 4419 placed on 06/11/2017 is "item (S) in transit". The estimated delivery is between 19th - 23rd nov'17.

The current status of your order id# 4683 placed on 06/11/2017 is "item (S) in transit". The estimated delivery is between 19th - 23rd nov'17.
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Placed order on 3rd November, not received my order till now or not received any communication from bagsplanet
placed order on 13 november order, order Id #7860..but did not received till now...sent messages on Live chat and email...is this a fake website...and I paid amount through debit card...
What the hell? Pkaced order in 17th November and No communication from them. ...paid through online payment. And no information from them. ..
Bags planet is fraud company spread the message on fb and save money other pepole, i was same face same problem, spread
English View original message
BagsPlanet
Thank you for your interest in BagsPlanet products. For details of order and its current status refer to below details. Note- New Order or Return is processed after complete verification from concerned departments for payment and stock availability.

To view your order click on the link below:

https://bagsplanet.in/index.php?route=account/order/info&order_id=6497

Order Details
Order ID: 6497
Date Added: 10/11/2017
Payment Method: Online Payment
Shipping Method: Free Shipping E-mail: bhakti.[protected]@gmail.com
Telephone: [protected]
IP Address: 123.201.82.163
Order Status: Placed, Approval Soon
Instructions
Payment successful for instamojo payment ID: MOJO7b10005A18630113
Payment Address Shipping Address
bhakti desai
98/1, A, B, Golandaz Building.Golandaz Street, Nr Popat Mohallo, Nanpura.
Surat 395001
Gujarat
India bhakti desai
98/1, A, B, Golandaz Building.Golandaz Street, Nr Popat Mohallo, Nanpura.
Surat 395001
Gujarat
India
Product Model Quantity Price Total
Croc Effect Cabin Trolley Set 3Pcs
- Color: Brown CBG085 1 ₹2, 127 ₹2, 127
Metal Ring Brown Tote
- Color: Brown FDP02234B 1 ₹399 ₹399
Sub-Total: ₹2, 526
Free Shipping: ₹0
Total: ₹2, 526
IMPORTANT ! TO EVERYONE WHO HAS BEEN SCAMMED BY THIS CHEAT WEBSITE BAGSPLANET.IN

This website is fraud and so are the sellers running it. To request a refund, please goto https://support.instamojo.com/hc/en-us/requests/new and put all the details of the transaction (including ID etc. from the SMS you would have received for this payment from Instamojo).

And explain them how this seller is has defrauded you. This site would be banned from accepting payments and your money refunded ASAP .
I am in the same situation too. Order no. 10941 dated 21st Nov 2017 & paid ₹2, 127 for 2 products. I received the mail confirming the order & dispatch date between 6 to 9th Dec 2017. Till now not received the products & they are not replying to the enquiry mail.
pl visit:
http://consumerhelpline.gov.in/user/index.php

and lodge your complaints giving all details and pdf copies of order confirmation emails received from bagsplanet.
Is there any body whose refund is done from support of instamojo
The Domain/ site owner is : Ms. Anushka Shrivastav (Mobile : +91-[protected]) Registered email ID: [protected]@gmail.com

I'm filing a suite against her, she usually keeps this no. off but is paying for her domain regularly.

Advice: REgister an FIR at "The Katargam Police Station, Surat & Ministry of Consumer Affairs" also drope her an email and send the complaints to the Registrar of website i.e. [protected]@godaddy.com and their Payment gateway owner [protected]@instamojo.com reporting out the fraudulent incident which might help .

You can reach out to me at [protected] and lets find out who all are a part of this SCAM.

Nikhil Tekwani
luvdileep's [Complaint's author] reply, Dec 18, 2017
Good job Mr. Nikhil. Pl do not stop till suitable action is taken against bagsplanet.
pl let me know if anything needs to be done from our side.
Hi, I am vanaja I have ordered on 29.11.17 - Order ID: #14441 and made online payment of Rs. 1588/- & last communication from them was on Dt: 08.12.17 . But till now I have not received any shipment received. After lodging complaint received call from the number: [protected] and i am going to receive my order very soon. Still this site is in active mode, how many people are losing their money. Please do something.

29/11/2017 Placed, Approval Soon Payment successful for instamojo payment ID: MOJO7b29005A84487737
30/11/2017 Approved (Dispatch after 5 days) @ 30/11/2017
(Expected Dispatch Date is 6th Dec'17 to 8th Dec'17)
Consignment shall be dispatched/shipped after 5 working days from our end. Prior intimation shall be shared with you before Delivery.
[protected][protected]--

The placed order details/status can be viewed after logging in your BagsPlanet Account.
Click To Access Your BagsPlanet Account - https://goo.gl/AYYwQz
(Use Your Registered Mail ID and Password used for creating the BagsPlanet Account. In case if you have forgot your login password, kindly click on the link of FORGOT PASSWORD provided in the Login Form and you will be able to receive the default password in your registered email)

Further for more information about shipment and delivery kindly refer to the link https://goo.gl/4S2k6F
08/12/2017 Dispatched Dispatched @ 07/12/2017
(Expected Delivery Date is 15th Dec'17 to 19th Dec'17)

Consignment DISPATCHED/SHIPPED from our end, Prior intimation shall be shared with you before DELIVERY.
[protected][protected][protected]

The placed order details/status can be viewed after logging in your BagsPlanet Account.
Click To Access Your BagsPlanet Account - https://goo.gl/AYYwQz
(Use Your Registered Mail ID and Password used for creating the BagsPlanet Account. In case if you have forgot your login password, kindly click on the link of FORGOT PASSWORD provided in the Login Form and you will be able to receive the default password in your registered email)

Vanaja
Order Details Order ID: #10866 Date Added: 21/11/2017 Payment Method: Online Payment Shipping Method: Free Shipping Sent from my iPhone On 29-Nov-2017, at 12:11 AM, BagsPlanet wrote: Order ID: 10866 Date Ordered: 21/11/2017 Your order has been updated to the following status: Dispatched To view your order click on the link below: https://bagsplanet.in/index.php?route=account/order/info&order_id=10866 The comments for your order are: Dispatched @ 28/1
Today they called me from Gurgaon from below number

+[protected]

And asked for my debit card details for reimbursing money, I asked why u need debit card details for transfer

I can give you my ACOUNT number for transfer and they cut the line

Fraud is increasing day by day and now they want my debit card for more payment and fraud
Pl open the payment acknowledgement email received from Instamojo and select 'Request a Refund' option there. Fill in all the details, Instamojo will coordinate with bagsplanet and arrange for refund.
I have received the refund after about a week of request and after about 1.5 months of order.
Sir I placed an order on bagsplanet.in of Rs2127, my mobile no.is [protected] and email is [protected]@gmail.com.I ordered a croc bags of 3set and I also requested a return but there is no reply from them...sir please contact
Same thing happened with me this bagsplanet.in is fraud .till now they have nt deliveed my order .it is a fake wrbsite
Why didn't anyone think this would be fraud.. I had a feeling abbr decided to check up.
My first doubt wad because no COD
Second who would give you such expensive freebies and above that a discount.
I future kindly check if you have a doubt.
I honesty hope you all get your money back and pls advise others not to get into such scams.. although the bags displayed were very beautiful

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    Martin Burn, 1, R. N. Mukherjee Road, Room No 45 A, 5th Floor, Kolkata, West Bengal, India - 700001
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