Bajaao — Bajaao - online shop unprofessionals

Address:

Mumbai

I bought m track audio interface from Bajaao online shop.
The product is defective. I informed them on 4th day within the 5 day return period.

Since then they are not responding at all. Helpdesk on ext 3 just say thank you and keep the call. They say senior manager will call back, but it's 15 days and no one has called back.
Writing to helpdesk does not help. They do not respond to emails. They only sell products, don't provide any after sales support. This is despite product being in warranty.
Their return policy is fake and I regrate buying from Bajaao.
Avoid this company and stick to good systems like Amazon only for all your online shopping.