Bajaao — Body Defaulted of the Guitar no service is being provided

If anyone wants to buy any instruments I'd not recommend anyone of you to buy it from bajaao, reason I've been asking for help since few days but no one could help me out there's no response of my mails nor any customer executive tried to understand the issue nor any solution were given from them, they always disconnected the calls in midst and always transfered my calls and told me I'll receive a call from your end but there was nothing as such, nor any mails not any calls, I bought my guitar in July 2020 i know my guitar is still in warranty period and everyone from the Bajaao team have been ignoring my issue which i feel its too bad and not acceptable, it broke my heart and trust with bajaao that won't ever let me to buy any product from bajaao nor I'd ever suggest anybody to buy any instruments from this site because the the service is worst I've ever experienced.