Bajaao — Epiphone Slash Signature II Outfit Electric Guitar

rohitdudeja

from Gurgaon, Haryana

Address:

Mumbai

Purchased Epiphone Electric Guitar from BAJAAO.COM, product delivered on 1st January without Amplifier despite commitment listed on company website and twice verbal confirmation from Product Specialist. More than 2 weeks and no proper response from helpdesk. Have available call recording of product commited over phone. Further product was shipped with no invoice, no warranty card. No response from Senior Management - Sunil Singh (CEO), Ashutosh Pande (Founder & Chairman), Shawn Pereira (Head of Sales), Jay Srinivasan IPAL Funding Manager).

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Bajaao customer support has been notified about the posted complaint.

Jan 19, 2021

Updated by rohitdudeja Thanks for notifying Bajaao as per status posted. TIll date there is no response from BAJAAO representatives or their Senior Management Team. It is disheartening that consumers in India are taken for a ride and there is no proper way to resolve the issues.

Feb 02, 2021

Updated by rohitdudeja Today is 02nd Feb and nothing has changed. Was the customer support of BAJAAO notified?