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[Resolved]  Bajaao — Failure to deliver and refusal to refund

Address: Mumbai City, Maharashtra, 400099

I've order multiple items(1 Samson SXD5000 Power Amplifier with DSP and four Samson Auro D15 400W 15" 2-Way Passive PA Speaker) from Bajaao.com with my order ID 94690.
I paid them on April 14. However, they couldn't provide me tracking details not correct Courier service name.
Their site listed my order as delivered, but I Have never received it. When I call their customer care, they give me the courier contact number. The courier personnel then gave me the driver's number(or so). When I spoke to the driver, the driver told me he's having issue in Mizoram border. But when I call him again 1 day later, he said he quit the job and he's in Bihar. Wow! How's that even possible to go from Mizoram border to Bihar in a truck in one day??
Now, neither the courier company nor Bajaao themselves do no longer pick up their helpline.
Please help me
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Jun 16, 2017
Complaint marked as Resolved 
Bajaao customer support has been notified about the posted complaint.
Verified Support
May 16, 2017
Bajaao Customer Care's response Dear Nelson,

As already discussed with you, we are constantly in touch with Hans Air Express and are trying to solicit delivery information for your shipment. As the courier partner has claimed that the order was delivered to you on 11/05/2017 at around 6:30 PM, we are awaiting "Proof of delivery" information for the same. We request you to kindly be patient and appreciate your co-operation while we try to locate your shipment.

Regards,
Bajaao.com
May 22, 2017
Updated by Nelson Khiangte That's not true. I never received any shipment. How can they claimed it is delivered without my signature? Something fishy is going on. Please refund my money.
 
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That's not true. I never received any shipment. How can they claimed it is delivered without my signature? Something fishy is going on. Please refund my money.
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Is your issue resolved? I was planning to order from them and found this thread.
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Sir i already complained about bajaao.com delivered a damage product [order no: 98365] but still they didn't replace my product. pls do some thing they cheating...
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I have purchesed jbl eon pro with battery in july 2018 which has suddenly stopped while it was working and the power is not coming to the system
let me know how to rectify this
thanking you
Rajeev
[protected]
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