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Bajaao Complaints & Reviews

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1.4
Updated: Feb 24, 2024
Complaints 100
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27
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73
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P
Pawan Lakhawat
Feb 23, 2022
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My Guitar is not delivered

Hi
I have placed order on 6th feb and still waiting for delivery, Bajaao missed 13 and 19 feb timeline

Worst service...
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oohaiku
Feb 11, 2022
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MD39C Acoustic Guitar - Order not delivered

Hello, my order ID is 382035, and I received the following message from Tara Rathore of Bajaao.com
“Thank you for contacting us.
As per our courier partner update, your order has been delivered to you.
We would love to do business with you in future, please contact us whenever you need our products and services in the future.”

As a matter of fact I never got my product, I think Bajaao ran away with...
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oohaiku
Feb 9, 2022
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Ibanez MD39c Acoustic Guitar

Hello, My order Id is 382035; I ordered my guitar on 31st of January and still have no information about the delivery. While they claim they shipped it; it has been 10 days and I have not received any tracking details or notification whatsoever. While the status on their app shows “Processing/Packed”. I called them and sent numerous emails; none of the customer care executives (especially Tara Rathore) seem to address the core problem...
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D
Dan Sequeira
Feb 8, 2022
Jun 23, 2023
This thread was updated on Jun 23, 2023
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Refund Needed immediately

Need a refund or a new product key as the one received with my audio interface doesn't allow me to register on the manufacturers website as the serial number provided on the back of the devices is already used.

Being struggling to connect with customer care and every one keeps saying they have forwarded the query...
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R
Rinchen Lama
Feb 5, 2022
Jun 23, 2023
This thread was updated on Jun 23, 2023
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Order No. 381470

I broesed Bajaao site for a guitar but had not purchased it. I was called by Bajaao tech Sridharh saying that they have a Fender CV Made in Mexico ready at the warehouse. So I thought its a good bargain an purchased it. He convinced me that I will receive a Mexican Fender. I received the guitar yesterday 04 Feb 2022 and they sent me an Indonesian make guitar. I called up Sridharh and he said he will call me back but no one called to resolve...
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A
anshuman81
from Mumbai, Maharashtra
Feb 2, 2022
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Bajaao sells crappy second hand products as Open Box Items

I bought a guitar amp as an Open box item but it is totally defective and seems like was sent for repair in a south mumbai electronics repair shop. Don't buy from the crooks of Bajaao. These guys are literally doing a Bajaao job on the customers....
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Kalpataru Pati
Feb 2, 2022
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Fraudulent Activity

Address: Maharastra

Hi,

I purchased one guitar which seems to have some damage, so as per company policy i had to delivered it back. So as per our discussion and mail confirmation i was told that i would receive a new guitar as it comes under warranty. But its been close to 2-3 months now nobody is responding upon my mail, calls and there is no sign if i am going to receive my guitar or money back yet. I have called and asked multiple times to...
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U
Utkarshjha
from Patna, Bihar
Dec 11, 2021
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Product not dispatching since 15 days. Customer care not responding

I ordered a drum kit and an amplifier totalling 79.7k and thereafter the company has dispatched my order as per them through a closed down courier company in whose warehouse my product is sitting for 14 days. Bajaao customer care says everyday it will get dispatched tomorrow but nothing happens. No complaint is taken...they hang up my call upon insisting to talk to supervisor. So many days they have not resolved the issue neither do they...
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AntrikshSharma
from Delhi, Delhi
Dec 10, 2021
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Refund pending since 14 days | Ticket No:6379015863 | Order ID 371221

Address: India

I ordered an equipement from Bajaao.com and shortly after that they emailed saying that the shipment is delayed and might arrive in January 2022 end. So I opted for a refund, however, now it has been 2 weeks and everytime I email them or call them, they say I will get the refund in 24 working hours. This is getting out of hand now, how many days do I need to get a refund? This is not a way to do a business, tried Bajaao for the first time...
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S
[email protected]
Nov 8, 2021
Jun 20, 2023
This thread was updated on Jun 20, 2023
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Co. Not returning money

Dear Sir,

My Order no is 364275, Ticket no is [protected]

I bought one product Portronics Sound Drum Bluetooth Speaker worth Rs 1149/- after some discounts on 12th Oct 2021 and then this Co Bajaao.com delivered me the product after one week which was defective and was not working at all. When raising this problem with Bajaao team, the After Sales Service Staff refused to replace this product and told us to take...
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M
Mayank42290
Sep 12, 2021
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Don't Replies to Emails

First they are providing wrong products in the Box.. then NOT responding to emails.. 10 days has passed and my pick-up for replacement is NOT scheduled yet....
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RITHWICK REDDY
Aug 25, 2021
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We booked a guitar and it is has been 20 days and still we didn't get the guitar

I will file a case on the company called bajaao if i don't get my guitar in 24 hours...
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RITHWICK REDDY
Aug 25, 2021
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Never submits delivery's on time and their customer care is worst

Their thing is the worst...
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R
rakshitkolkata
Aug 21, 2021
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Unethical behaviour

Address: A 4/8 Jubilee Housing, 134, Seikh Para Road, Brahmapur, Kolkata 700096.

I am extremely disappointed to notice your casual attitude towards your valuable customers. This type o[censored]nprofessional attitude of yours will be shared in the social media so that customers should think twice before placing any order from Bajao.com. My shipment Carlsbro Octopad (Order No. 353405) is lying with FedEx local facility, Kolkata since 18.08.2021 without delivering the same to my address, Several queries, several complaints have...
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Reji V L
Aug 18, 2021
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Bajaao.com is unable to deliver the product and now not initiating the refund.

Address: Bajaao Music Private Limited, Hightech Plaza, Unit - 2,Ground Floor, VLCC compound,Shanti Nagar, Mahakali Caves Road,Andheri (E), Mumbai - 400093
Website: bajaao.com

I Placed an order for Electric Bass (Yamaha TRBX174) and Amplifier (Hartke HYDRIVECOMBO25 ) on Aug 3rd. The order number is 351095. The order was shipped out on two tracking number[protected]Electric Bass) &[protected]Amplifier). They delivered Electric Bass on tracking number[protected] instead and now neither Bajaao.com nor FedEx is aware of where is the Amplifier . There is no tracking information updated on FedEx website for...
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N
Naina navya
May 31, 2021
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Guitar f310 yamaha

The keys are too tight and the strings gets easily broken near the keys....
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RAVI NAGWAN
May 23, 2021
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314225

Address: [email protected]
Website: Bajaoo. Com

Dear sir my track I'd is 314225

I want an acknowledgement letter for my order cancellation because my loan is active till now
I was mail many people Vineet bajao .com
Punit bajao. Com but no any provide me sach document to declared that my product cancel

Please help other wise I want to go to consumer court...
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V
Vivek S Datta
May 8, 2021
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Received wrong product

Bajaao.com Order No. 321877. Issue: I have order Casio Piano PX560 along 9 other products on 30th April, however I have received Artesia piano on 7th April, and after notifying to customer care team (Mr. Ronit) on same day. I haven’t see my correct order is shipped. I would like to escalate this casual attitude of incorrect shipment and not sending my product on time to me. Please note I have sent back the wrong product sent by your team....
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Deepak Nair Ajayakumar
Mar 12, 2021
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Resolved

Cancellation of Disney Byju's Early Learning programme

With reference to the concerned subject, I would like to inform you that on being allured by one of your sales executives ( student counselors as you name them), named Mr Vivek George through repeated phone calls in November 2020 and thereafter by the misrepresentation and concealment of facts given by various executives in your enterprise, I had opted for registration of my nephew in Byju's Early learn programme for Class 3. It is noteworthy...
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p.l.naidu
from Chennai, Tamil Nadu
Feb 1, 2021
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Sound increases suddenly

Address: B2 century garden. 18/19a padmanabhan St. Nehru nagar chromepet chennai600044

Purchased boat stone 650 bt speaker .received on 24th jan2021.after playing for two days it started suddenly increase the volume. My name p.leeladhar. my order no.303302 ....
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