Bajaao Complaints & Reviews

I have ordered a guitar yamaha f280 on 25.05.22 and it was ought to be dispatched within 15 days. Now it is 18th day from order date but the website says the product is yet to be dispatched. I have mailed to [protected]@bajao.com and also tried calling their customer care executives but neither of them cared to solve my issue. I have already paid the order amount. If they are unable to deliver the product then cancel it and refund the money.
Order Id 399319

Hi Prateek
I have received defective korg PA 300 Keboard on march 22 vide invoice SI-FY22-BH-6107 order no 388211 i have emailed my queries to Ronit who still has not responded to me via email and i have called over phone dated 8/4/2022 12:30 pm and asked for partial refund or full credit to my bank but still i didn't received any email on this please provide me with the resolution
Regards Sachin kumar shah bangalore

Hi I have came across this website bajaao and i would like to know,

how the products are.
like are they good quality etc etc

Hey so I was actually in this music website named Bajaao and I was just looking and browsing at some Instruments.

Then I saw a guitar and I was curious what payment system they had.

So I just create an account and was going to the payment

I didn't pay it and I left it there for a while in the cart.

Then after some hours .

The people from bajaao started calling me and said that I had an order for the guitar in the cart.

I was so shocked how they managed to get my number since I did not even complete the payment.

Then after a while

I decided to create a fake account just to see what payments they had.

I had selected payment of cheque and thought that I had to write my information on the cheque online but

I didn't know that it had to be done offline.

So I just clicked ok and then a page appeared where it had said thank you for purchasing, or order confirmed.

Then I was so scared that I had done a mistake by ordering the guitar.

So all night I could not sleep and i decied to call them the next day.

But they did not pick up the call and I was so scared.

Then I found the cancel form for bajaao.

I had entered the details for the cancel form and waited for their reply.

After 3 to 4 hours

A replied from them came

And they said that the order was successfully cancelled.

In the cancel form I had also written that it was a fake account and I also apologised to them for my grave mistake.

I thought to myself

If the guitar is with them and I do not pay the cheque then no one loses anything

I had cancelled the form on that day because I didn't want them to ship the guitar to the destination and hence will not lose money over shipping.

On that day that the order was cancelled, i was relieved and happy.

But after a few hours I had a feeling that something was still wrong

So the next day I wrote an apology letter to them and waited for two days for the reply.

Then they replied, " Dear sir, we appreciate your concern . We would love to do business with you in the future ".

I was happy and that time and then was okay for a few days.

But then after a few days.

A thought came to me that what if they were angry at me for cancelling the order and about the fake account

And I thought that they will file a case and report me to the police

Scared of that, from that day to this day I am still scared for my life

And can't even sleep, eat or do anything.

So yesterday I wrote an letter to them through the cancel form and apologised to them for my mistake

And also told them that I hope you will not file a report on me for the mistake of ordering a guitar and then cancelling it.

But today I got a reply from them that they say the order has been successfully cancelled.

To my surprise I saw that the order id was different from mine.

And now I am scared

I have written a cancel form to them that they have cancelled a wrong order id.

Actually my way of writing on the cancel form was to apologize to them for my mistake.

But when they said that they successfully cancelled the order of a different order id

I'm starting to imagine what is happening with bajaoo.

Because I wrote an apology to them and they said the order was successfully cancelled.

But the thing that is still frightenong me and preventing me from sleep, eat and work

Is if they are angry and might file a report one me since I order the guitar and did not pay the cheque

In my thinking, i thought that

If I don't get the guitar and don't send the cheque because it was a fake account

The guitar stays with them and they are not scammed since they have the product with them and is not stolen or lost.

I had go through the terms of bajaoo and found that out that acceptance of an order will be by reply to the email or by delivering the item to me

But since the order was cancelled

I dont think that the guitar will come to me .also I didn't get any confirmation of payment on my email.

Am i safe?

I am scared for life.

Will they call the police on me?

The order is cancelled but I am still feeling scared and can't sleep for days.

I need help please

Ibanez AW84CE inbuilt pickup not working

Hi
I have placed order on 6th feb and still waiting for delivery, Bajaao missed 13 and 19 feb timeline

Worst service

Hello, my order ID is 382035, and I received the following message from Tara Rathore of Bajaao.com
“Thank you for contacting us.
As per our courier partner update, your order has been delivered to you.
We would love to do business with you in future, please contact us whenever you need our products and services in the future.”

As a matter of fact I never got my product, I think Bajaao ran away with my money. This company has been mental harassment for me from day one, I will never recommend anyone to purchase from them. And at last when after multiple calls and emails, they gave me my tracking ID. They say the product is delivered. Where is my product? Where is my money? I will file a FIR and raise this dispute to Consumer Court first thing tomorrow. I’m done with this company, they need to pay me for the mental harassment I have been subjected to.

Hello, My order Id is 382035; I ordered my guitar on 31st of January and still have no information about the delivery. While they claim they shipped it; it has been 10 days and I have not received any tracking details or notification whatsoever. While the status on their app shows “Processing/Packed”. I called them and sent numerous emails; none of the customer care executives (especially Tara Rathore) seem to address the core problem of mine. Where is my order? When will it get delivered? If they say, it will be delivered by 28th Feb; I will be ok with that too, but saying it is shipped while the order is probably not even shipped and lying to customer is not good.

I urge immediate response from Bajaao team, or else I will be forced to press legal charges against them.

Need a refund or a new product key as the one received with my audio interface doesn't allow me to register on the manufacturers website as the serial number provided on the back of the devices is already used.

Being struggling to connect with customer care and every one keeps saying they have forwarded the query

I broesed Bajaao site for a guitar but had not purchased it. I was called by Bajaao tech Sridharh saying that they have a Fender CV Made in Mexico ready at the warehouse. So I thought its a good bargain an purchased it. He convinced me that I will receive a Mexican Fender. I received the guitar yesterday 04 Feb 2022 and they sent me an Indonesian make guitar. I called up Sridharh and he said he will call me back but no one called to resolve me issue. I emailed bajaao instantly but I did not receive a single feedback. So I left a review giving them 1 star. They are selling by giving erong information to customers. This is very unacceptable. Bajaao needs to get my item replaced with the product I was promised for.

I bought a guitar amp as an Open box item but it is totally defective and seems like was sent for repair in a south mumbai electronics repair shop. Don't buy from the crooks of Bajaao. These guys are literally doing a Bajaao job on the customers.

Hi,

I purchased one guitar which seems to have some damage, so as per company policy i had to delivered it back. So as per our discussion and mail confirmation i was told that i would receive a new guitar as it comes under warranty. But its been close to 2-3 months now nobody is responding upon my mail, calls and there is no sign if i am going to receive my guitar or money back yet. I have called and asked multiple times to connect to a supervisor to share my concern but none of the executive has done that. So disrespectful and unprofessional. I want some action to be taken against them please help me.

Thanks

I ordered a drum kit and an amplifier totalling 79.7k and thereafter the company has dispatched my order as per them through a closed down courier company in whose warehouse my product is sitting for 14 days. Bajaao customer care says everyday it will get dispatched tomorrow but nothing happens. No complaint is taken...they hang up my call upon insisting to talk to supervisor. So many days they have not resolved the issue neither do they take complaints about their pathetic customer care people nor do they reply to emails. This is cent per cent fraud. Plz help. If I cancel now my credit card will tax me anyway on the transaction made even if the order was not fulfilled. These pathetic losers are totally indifferent after taking my money

First they are providing wrong products in the Box.. then NOT responding to emails.. 10 days has passed and my pick-up for replacement is NOT scheduled yet.

I will file a case on the company called bajaao if i don't get my guitar in 24 hours

Their thing is the worst

I am extremely disappointed to notice your casual attitude towards your valuable customers. This type o[censored]nprofessional attitude of yours will be shared in the social media so that customers should think twice before placing any order from Bajao.com. My shipment Carlsbro Octopad (Order No. 353405) is lying with FedEx local facility, Kolkata since 18.08.2021 without delivering the same to my address, Several queries, several complaints have been made in this regard but no action has been initiated neither by Bajao.com (ticket ID # [protected]) nor by FedEx (complaint ID : C[protected]. The order was placed as a Birthday gift of one of my relatives. Due to non-delivery of the same on the scheduled date all o[censored]s are very much disappointed and lost faith on Bajao.com. I will wait for today and if the item is not delivered the matter will be referred to Consumer Forum with a claim of compensation along with refund for the harassment.

I Placed an order for Electric Bass (Yamaha TRBX174) and Amplifier (Hartke HYDRIVECOMBO25 ) on Aug 3rd. The order number is 351095. The order was shipped out on two tracking number[protected]Electric Bass) &[protected]Amplifier). They delivered Electric Bass on tracking number[protected] instead and now neither Bajaao.com nor FedEx is aware of where is the Amplifier . There is no tracking information updated on FedEx website for tracking number[protected] from Aug 3. I have made repeated call to Customer care and they keep repeating the statement that they will track the package and once it is returned to Warehouse they will initiate the refund. They are neither delivering the product nor initiating the refund. The Ticket number raised with Bajaao.com is Ticket No:[protected].

The keys are too tight and the strings gets easily broken near the keys.

Dear sir my track I'd is 314225

I want an acknowledgement letter for my order cancellation because my loan is active till now
I was mail many people Vineet bajao .com
Punit bajao. Com but no any provide me sach document to declared that my product cancel

Please help other wise I want to go to consumer court