[Resolved] Bajaao — Order not delivered as per promise

Gnani Raj

Address:

Tiruchirappalli, Tamil Nadu, 621703

I have ordered BehringerPMP6000 Mixer on 14th September 2016. As per conditions it should be delivered with in 14 days. They not yet delivered. I have mailed and called made complaint. Nothing doing. What should I do? I am harrassed by their poor service. I am filing case against them in Consumer Court. They should pay me minimum fine for poor service.

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Dec 8, 2016

Complaint marked as Resolved

Bajaao customer support has been notified about the posted complaint.

Verified Support

Nov 03, 2016

Bajaao Customer Care's response Dear Sir,

Thank you for raising your concern with us. We sincerely apologize for the delay and regret the inconvenience caused to you. We value our customers and understand how important it is to offer exceptional service. Unfortunately, in this case, we did not meet your or our own expectations. Due to unforeseen circumstances, there has been a delay with the dispatch of your order. We assure you that we are trying our best to expedite the process and dispatch your order at the earliest. As discussed, your order will ship on or before 10/11/2016 and we will ensure it reaches you at the earliest. As compensation for the trouble you have gone through, we will make certain that you get the best price on any product you choose to buy with this next time. We appreciate your business and hope that you will remain a valued customer.

You can reach out to us on +[protected]AM - 9PM) or write to us at [protected]@bajaao.com to get any further assistance.

Regards,

Meghana
Team Leader - Customer Support
Working hours: 10 am- 7 pm
Bajaao Music Pvt. Ltd. (India)
www.bajaao.com