[Resolved]  Bajaao — partial order and no speedy response from bajaao


I placed an order with you no:153208.

It has been 5-6 days since the order has been delivered to me. A lots of items were missing. After calling 'after sales' 4 times i was told on 30 oct that the remainig items will be shipped on urgent basis either on 30th oct itself or latest by 31st oct morning. There has been no confirmation that the remaining items have been shipped until now. This is after i had made full advance payment.

This is an extremely sad affairs put up by your company. Troubling the customer like this. Very poor customer support. I was expecting a lot better response from bajaao.

It is requested that the matter may be looked in to with extreme urgency, ensuring all the items reach me this time.

I have already gone through a lots of embarrassment because of your company, since it was a gift.

Least i expect, is a speedy resolving of the situation.
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Dec 15, 2018
Complaint marked as Resolved 
Bajaao customer support has been notified about the posted complaint.
Verified Support
Nov 01, 2018
Bajaao Customer Care's response
Dear Neha,

We apologize for the inconvenience caused. As discussed with you, the missing items from your order had already been dispatched on 30th Oct 2018. They were dispatched via Fedex AWB[protected]. We appreciate your continued patience and support.

Bajaao Music Pvt Ltd.
Complaint comments 


Action of my guitar has increased alot... There is a lot of pain while playing guitar and after it... I want my guitar to be serviced as soon as possible... Thank you...!!

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    +91 22 6105 4386
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    323/324 Laxmi Plaza, Bldg 9, Laxmi Industrial Estate, Andheri West, Mumbai, Maharashtra, India - 400053
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