Bajaao — Product not dispatching since 15 days. Customer care not responding

I ordered a drum kit and an amplifier totalling 79.7k and thereafter the company has dispatched my order as per them through a closed down courier company in whose warehouse my product is sitting for 14 days. Bajaao customer care says everyday it will get dispatched tomorrow but nothing happens. No complaint is taken...they hang up my call upon insisting to talk to supervisor. So many days they have not resolved the issue neither do they take complaints about their pathetic customer care people nor do they reply to emails. This is cent per cent fraud. Plz help. If I cancel now my credit card will tax me anyway on the transaction made even if the order was not fulfilled. These pathetic losers are totally indifferent after taking my money