[Resolved]  Bajaao — Received a Defective Guitar

Address:

382475

I have ordered a Fender CD140SCE guitar from Bajaao.com, My order no, 69655. Firstly delayed the delivery of my order no. 67122 and put me on hold for more than 2 weeks, I repeatedly called them and kept giving new date to ship the order, however on 16/08/2016 suddenly they told me they cannot process the order as they don't have it in stock and I can go with some other guitar.

A little while later on the same day I had Ashutosh the CEO of Bajaao call me and told that they have the same guitar in different color they can ship. I even asked him if the guitar would be properly checked nd set up before shipping and he assured that would be checked thoroughly. So I went ahead and they created order no. 69655 for this.

However, I have received the guitar in defective condition. The guitar is over humidified, and the action too high to play it comfortably.

This is very disappoint and the whole process from the day of ordering till now has been really taxing for me, and now I would like to return this product to Bajaao as I have received a damaged product.

I request Bajaao to kindly arrange for the return of the product asap.