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Bajaj Allianz

[Resolved]  Bajaj Allianz — Address details changed under policy details without my knowledge

Address:1st Floor,Surumi Plaza,East Fort Road- Fort Maidan,Palakkad-678001

Sir,

Address under my policy no :[protected] is displaying as the below address, which was not updated by me.It is very critical information for me since this is badly misused to harm my personal life.

Please let me know how the address got changed(Who changed) to the below address under the policy no:[protected], without my knowledge.
Address details in profile and under the policy no :[protected]
—
SHRI SHARADA KUTIR
No 46 RANGARAO ROAD, SHANKARAPURAM,
BASAVANAGUDI,
BANGALORE URBAN- 560004
KARANATAKA

Thanks,
Syama mohandas
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Aug 5, 2021
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
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3 Comments

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Comments

Hi,

We've made a note of your concern. Please share your contact & policy number via email to [protected]@bajajallianz.co.in as the details shared by you are showing protected from our end.

We have registered your complaint with Reference No. BA - 1506, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

Caringly Yours,
Bajaj Allianz General Insurance
Reply
syama mohandas's [Complaint's author] reply, Apr 20, 2021
Hi,

The email id is displaying to me as [protected]@bajajallianz.co.in .When I checked in net the protected is bagichelp(for cutome service). Please confirm whether I can use the same email Id for sending the details.

Thanks,
Syama Mohandas
Hi, yes, you can share the details on the mentioned email ID, or alternatively, you can share the details with us via Twitter DM @BajajAllianz so that we can assist you further.
Reply
syama mohandas's [Complaint's author] reply, Apr 21, 2021
Hi,

I have send the policy and Mobile number details to bagichelp email Id of bajajallianz.

Thanks,
Syama Mohandas
Hi, Let us quickly check this internally. We will definitely share an update with you as soon as possible.
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