Bajaj Allianz Complaints & Reviews

I held policy number [protected] but I was called by an agent of Bajaj, called Pooja Pandey, and she persuaded me to take up a new policy number [protected].

I received a soft copy from email on 29th November 2020 from email address 'policy.[protected]@bajajallianz.co.in' but could not open it using my date of birth. I replied back to the policy.bond email address above but it was returned. I then asked Pooja to sort it out. I have since tried on many occasions to find someone in Bajaj or for Pooja to sort things out and give me information and for me to have access to the website. I am not able to log on either. I have compliant a couple of times to telephone no. [protected] and each time I was told to log in 24 hours later and I would have access. Not luck so far. Please HELP. I do not know what else to do or who else I can contact.
See attached photo - could not log in using my date of birth 17121952

Dear Sir,

I have made the premium payments against the policy numbers [protected] and [protected]. Later on due to weak financial condition and ill health I could not afford to make further payments.

Request you to kindly return the principal amount along with interest for the above mentioned policy numbers, this is my hard earned money and I am not in a condition to bear such huge loss.

Please connect me on the below mentioned co-ordinates.

Vinod Kumar Shukla
Contact Number: [protected]
Alt Contact Number: [protected]

Hi
I brought a Bajaj Allianz Goal Assure policy from policy bazaar on 19 march. However on 22 March I decieded to revoke and not to go ahead with this policy.
I have raised refund from policy bazaar as well as bajaj allianz but nothing has been done till now. I wrote emails also but there is no proper response.

I request to give my money back. the policy seller person told 100 % refund within 30 days.

There is no proper customer handling service from bajaj and policy bazaar.

I (Rahul Kumar Shamihoke) searched Term Insurance on Policy Bazaar and immediately got a call from an executive named Archana Pandey who explained all the plans available and on 9th December 2020 I purchased the Bajaj Life TermLife Insurance and paid Rs. 2, 470 vide Application Number [protected]. Further I shared the required documents and was told that there will be NO MEDICAL TEST required as your age is less than 40. Afterwards, I got the tele-medical call where I answered all the questions. Thereupon, I was told that there will be a medical test done for which I agreed. I gave my 1st blood sample on 18th December'2020 to their partner "Zoylo Digihealth Pvt. Ltd." for SST, SIC, CUE, EDTA. Next day I got a call from Zoylo Digihealth asking if I am feeling better as they have found some doubts in HIV report and they asked me for a re-test. I really got tensed and immediately got agreed for a re-test which was conducted on 20th December'2020. Now, again got a call saying that 3rd time also have to give sample for different tests CBC, ESR. Why 3rd time tests (CBC and ESR) were not done at the first place? Also, nobody from Policy Bazaar, Bajaj Insurance & Zoylo Digihealth informed the status of HIV report and I was very tensed. When I called Zoylo couple of times then they told me the report is fine. On 29th December I got a counter offer from Bajaj Insurance that premium amount has been increased to Rs. 4, 322 per month. I was not at all happy with 3 times blood sample taken and delay they made and finally asked them to cancel my policy and initiate a Refund. But surprised to get a response that as the medical test expenses are higher than the premium paid, it would not be possible to Refund the amount (Rs. 2, 470) paid by me. This is utter nonsense and not acceptable because at the time of booking policy NEITHER POLICY BAZAAR NOR BAJAJ INSURANCE told me or gave anything in written that in such scenario premium will be forfeited. Now, I have been chasing Policy Bazaar who said Insurance company has decided not to Refund and when I chase Bajaj they give me same lame excuse. I want to know when they found that in the first blood sample something is wrong then they should have not proceeded or should have told me that premium will not be refunded so that I could have taken the decision to cancel the policy without wasting their & my time. Please help me getting the hard earned money back

Policy Not Issued Even After Successful Online Payment

Paid for Bajaj Allianz Health Insurance (family floater health guard platinum) on 23 Feb 2021 at 1 AM IST, but I have not received any policy document or policy number by email or any email from Bajaj Allianz. The money from my account got deducted and I have only received an SMS that 'Dear Customer, We thank you for your premium of Rs 46006.00 against BAGIC payment ID 16246630. Caringly yours Bajaj Allianz General Insurance Co. Ltd.' .
SBI net banking transaction details are below:
Amount: 46006.00
Reference No.: IGAKOPCVR0
BAJAJ-GI_REF: VSBI[protected]
Date: 23/02/2021 01:00:01 IST

No previous policy number with Bajaj, this is the first time and so far the customer care experience is very bad. Already emailed [protected]@bajajallianz.co.in many times, called on customer care number many times. Have been contacting customer care since the transaction day who asked me to wait for 48 hours and now it's been more than 21 days that I have not received any policy related email !

If someone from Bajaj Allianz is reading this, please provide me with my policy number as well as the policy document via email within the next 24 hours. You already have all the details on the payment mentioned above, as well as contact details on your record.

Posting at 11:33 PM on 15 March 2021

OG[protected]-00105968

HR05U9290

Mobile No. [protected]

Its a Very Shamefull situation for Bajaj Allianz.

OG[protected]-00082303
In This Policy Place of Registration was wrong, Nominee details was absent, previous year policy last date was wrong.

OG[protected]-00083862
When the previous problem solved in this policy, then new mistakes made by u, idv of car changed without change in make & model, premium calculations changed

OG[protected]-00091814

Now When all previous problm solved then registration month of car is wrong, why this type of carelessness

OG[protected]-00105968
Again Issued And Again Registration Authority is Wrong

I think whole team is not capable to work.

DATE:-10/02/2021

TO,
BAJAJ ALLIANZ LIFE INSURANCE COMPANY LIMITED

SUB:- CLOSURE OF MY POLICY WITHOUT ANY INFORMATION

R/SIR,
Myself, sanjay pacheriwala has taken a life insurance policy from bajaj in the year 28/03/2006, the policy number is [protected] the company has foreclosed my policy without any prior notice, so I request you to oblige on the above return request and return my invested money as I am facing critical illness in my family.

THANKING YOU

SANJAY PACHERIWALA
C/O DINESH ELECTRONICS, AHMED MARKET
LAKHTOKIA, GUWAHATI -781001 (ASSAM)

As per my request this policy was cancelled on 4th Feb 2021and the EMI was deducted on 2nd Feb which had not been refunded till date .
Policy No: OG[protected]-00003105
Proposer Name : Rajshree Sharma
Dated
; 14th Jan 2021

I have a Bajaj Allianz future gain policy for which I pay premium of 2500 rs per month through Citibank credit card ccsi on 22nd of every month. For November 2020 double premium deducted on 23rd (2500 rs) & 24th (2500 rs) november. Immediately I raised a dispute through Citibank for double deduction and citibank provide me temporary credit of 2500 on 24th Nov. On December 4th I received message from Bajaj Allianz for regretting double premium deduction and refunded processing. I received one premium amount refund (2500rs) from bajaj Allianz on 4th Dec But the second premium amount (2500 rs) not credited in policy account.
I talk to customer care of bajaj Allianz they replied they recieved one primium on 24 Nov and refunded the same on 4 Dec and told me to contact Citibank(bank fault).
I talked to Citibank also they said double amount deducted from merchant (bajaj Allianz) on 23rd and 24th November. And citibank also provide me transactions reference number for both transactions.
Again I talked to bajaj Allianz customer support and provide them all proves of double deduction including their text msg screenshot. But they are not responding properly. I wish to Charge a heavy penalty against Bajaj Allianz for misguided and mental harrasement of mine. I want refund of 2500 rs or credit in policy account.

Alok gosain
Policy no. [protected]
Bajaj Allianz future gain policy
Email - alok.[protected]@gmail.com

Dear sir/mam
I Amrit Satpati was an IC of your company License No AGQ0024498.
I have submitted my resignation with the company on 14th January 2021…but still my pan card has been listed on IRDA portal.
I want to know my resignation status and also want my pan card to get removed from IRDA portal.
Thank you.
Amrit Satpati
IC no-[protected]
License No-AGQ0024498
BAJAJ ALLIANZ LIFE INSURANCE COMPANY.
BURDWAN.

Dear Sir/Madam. I had first party insurance of my TVS Apache bike on 25th September 2019 from Bajaj Allianz General Insurance Co. Ltd. On 3 July 2020, my bike was stolen I had a police complaint done on time. After doing all the paperwork, the company dismissed my claim saying that I have availed 25% No claim bonus (NCB) while I am only eligible to take 20% NCB. After this I realized that I had a mistake, but this mistake happened inadvertently, not deliberately I am a common man not an insurance expert, but I understand that Bajaj Allianz General Insurance Co. Ltd. hires educated & expert people in it's office. Why such educated & expert people didn't informed me that I have taken 5% more NCB before I filed the claim, why I did not get any email or call from Bajaj Allianz General Insurance Co. Ltd. saying that you have taken 5% discount wrongly return it. Did they remembered all this after filing the claim? I have been asked about this by Bajaj Allianz General Insurance Co. Ltd. by letter but I have not received any reply. In Insurance policy Bajaj Allianz General Insurance Co. Ltd. have clearly mentioned on page no. 2 column 19 "19. NCB (No Claim Bonus) claimed by you and granted by us based on your declaration of no claim during your previous previous policy : -25 %." that NCB claimed by you & granted by us. Why they granted? (file attached) I request you to kindly issue a notice to Bajaj Allianz General Insurance Co. Ltd. in this regard

Loan id - 579DTBGN549984

Dear sir/madam

Please kindly cancel my insurance of digital fone safe.
I have finanace problem. So kindly request you to cancel my mobile insurance and send me the confirmation of cancellation of mobile insurance immediately.

Thanks and regards

Name KRISHAN
Mob: [protected]

Please provide me new Car insurance policy. I have paid Rs.3801/- on 19/12/2020 for renewal of policy No.OG[protected] vide Txn Ref ID No.MBK[protected], and Operator Ref No.[protected]. please provide me at the earliest. I need it urgently.

I have paid premium for renewal of my vehicle insurance policy No. OG[protected]-00003475. The renewed policy has not been sent to me by mail. Kindly facilitate.

C V Padmanabhan
[protected]@gmail.com

I have been emailing websales and priorityhandle of Bajajallianz regarding the cancellation of a old policy as i have to book another Policy.
I didn’t get any reply since a week eventhough i have been calling and emailing.

My issue is the following
i have recently purchased a travel insurance policy for my self, but later i couldn’t take another policy for my daughter.
So i was contacted by your sales person and i bought new policy for myself and my daughter.

So, now i have 2 policies for myself. Therefore i would like to cancel my old policy 12-9910-[protected]-00

Please look into the matter and help me in cancelling the above mentioned policy and refund the amount.

Complaint reference number BA-1946
My policy number is No.OG[protected]-00051206
My adhar number[protected]
This adhar is required to be linked to this policy. Please don't keep on creating new reference numbers every time. Please try to settle the request.
All documents needed have been sent 3 times to you.pleae3 check previous correspondence.
Regards chandrasekaran

Myself Deepak Nangia want to terminate my agency code on irda portal which is [protected] it is expired. Please do this as soon as possible.

Name- Deepak Nangia
Pan No. - AEOPN6608R
AGENCY CODE- [protected]

PLEASE IT'S A REQUEST

Respected sir,

I Santanu Mohanty, Dhenkanal, Odisha have given the exam of Bajaj Allianz life insurance agent in 25.09.2013. My agency code is [protected] and the date of termination of my code is 24.09.2016 . My pan card no. is AZHPM9534B. I am not receiving NOC from Bajaj Allianz Life Insurance.
My name showing in IRDA I am getting trouble in joining the job.
So, I am requesting you to please remove my name from IRDA so I can work in in SBI LIFE. Hope you will accept my request and short out as soon as possible.
Applicant Information
Applicant Name Santanu Mohanty
Father Name Satyapriya Mohanty
Date Of Birth 28 Nov 1986
URN
License No 9675905
Certificate No -
Type Individual
Business Information
Insurer Name BAJAJ ALLIANZ LIFE INSURANCE COMPANY LIMITED

YOURS FAITHFULLY.

Santanu Mohanty

I am getting multiple messages from QP-BJAJGI, AX BJAJGI with content:

Dear, We wish to remind you that your PROPERTY Insurance Policy OG[protected]-00002376 is due for renewal on 17-NOV-2020. Your Premium for this year is 788. To continue the coverage and benefits of your policy, renew before expiry. click on the link http://nmc.sg/kcCHoF

Dear Sir & Madam
My Name is LAZRUS
My account no is [protected]
karanataka bank they charged 590rs, 5 times total 2950rs amt, the name of Dirdb charges, I asked In bank they told Baja finsev they charged but I cleared emi 0 remaining, (DIRDB) means wat where my money gone plz help me.
I requesting to you please refunds my all money.

kindly help for the same

Thanks
LAZRUS
[protected]