Sir/Madam,
it is informed you that during lockdown time, my car ( ciaz GJ01-RU-5854) was parked at my society parking .
At that time my car was dented by someone at 2 positions.
1. Bonnot
2. Right (backside) door.
when I saw that dented, I put my car for an insurance claim.
But my insurance company is saying to me that they can give only 1 position, s claim.
They are asking me, the date of the accident happened on my car.
how can I explain the date of the accident because during lockdown we were locked at our home only?
how can i explain that who and when did this accident on my car.
I am not able to send you my car pics because I have already handover my Car to insurance company.
I am requesting to you please consider my request and do the needful.
Bajaj Allianz customer support has been notified about the posted complaint.
Jun 27, 2020
Updated by mukesh0744 Dear Sir/ Madam,
As per mail received from Bagic customer care, I have talked with Mr. Deval makwana and he told me that he is not the right person to help me out.
As per Mr Deval, my problem is out of his jurisdiction or his limit.
So please refer my problem to the appropriate person, who can help me out.
With Regards
Mukesh Kumar meena
mob:- [protected]
I think they are just wasting time...
------- Forwarded message[protected]
From: Kishor Thopte
Date: Wed, 30 Sep, 2020, 2:31 pm
Subject: Reminder 2, Re: Renewal of policy No. OG[protected]-00000340, Vehical No. MH-03-AC-2423 SRN number: 90233985
To: Chaitrali Lonkar/Pune/Customer Care/General, ,
Dear Madam,
I am waiting for deduction details charges of my Bajaj Allianz policy.
No reply or details received till now.
As per my knowledge refund amount rs. 1859/- out of rs.2622/-
means you duduct rs. 763/- for only 7 days. It is very high amount. Kindly give me detail invoice for that.
Request you to confirm my duduct amount as soos as possible.than only I will confirm it, if I am satisfied.
Please note it is already more than 15 days gone for cancel policy.
--
Thanks & Regards
Kishor Thopte
On Mon, 28 Sep, 2020, 11:18 am Kishor Thopte, wrote:
I don't agree.
I have paid 2622/-. Total deduction[protected]= 763). Please give me details of rs 763/-.
--
Thanks & Regards
Kishor Thopte
On Mon, 28 Sep, 2020, 10:59 am Chaitrali Lonkar/Pune/Customer Care/General, wrote:
Dear Sir,
Greetings from Bajaj Allianz General Insurance !
We would like to inform you that, refund amount is- 1859/- request you to please help with your confirmation so we can process your case further.
Caringly Yours
Chaitrali Lonkar
Regional Office, Pune – 411 006
Bajaj Allianz General Insurance Co. Ltd.
Email ID: chaitrali.[protected]@bajajallianz.co.in
We are providing various digital facilities for our customers to reach out to us at all times:
Say Hi on WhatsApp us on [protected] for our Always On WhatsApp services Self assistance for you
Caringly Yours App, download now http://bit.ly/2vvUbEh
If you’ve any grievance, give us a missed call on [protected] OR SMS ‘WORRY’ to 575758, and our Care Specialist will call you back
Message us on our social media handles like Twitter (@BajajAllianz), Facebook (@BajajAllianz) & Instagram (@bajajallianzgeneral)
For global travel customers, they can get claim assistance by calling +[protected]
Stay Safe!
From: Kishor Thopte [mailto:[protected]@gmail.com]
Sent: 25 September 2020 20:08
To: Chaitrali Lonkar/Pune/Customer Care/General; Ggro Bagic; Head Customerservice/Ho-Direct Marketing/Customer Care/General
Subject: Re: Reminder 1, Re: Renewal of policy No. OG[protected]-00000340, Vehical No. MH-03-AC-2423 SRN number: 90233985