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Bajaj Allianz Complaints & Reviews

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Updated: Nov 28, 2025
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Bajaj Allianz reviews & complaints page 26

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J
Jalajmishra
from Ranchi, Jharkhand
Apr 15, 2019
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regarding refund

Dear sir
I have taken a policy from bajaj allianz life insurance ltd. My application no is [protected] on name of pratima kumari. Policy has rejected. Still my amount has not credited in my account from where company has deducted.
Regarding same i have contact branch my time but my problems has not resolves.
Thanks with regards
Pratima kumari
[protected]...
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K
kirit Rangani
from Rajkot, Gujarat
Apr 13, 2019
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Address: Rajkot, Gujarat, 360003

My policy details are below:
Name: Rangani Kirit Laljibhai
Policy No: [protected]
Policy Start Date: 5/12/2018
Plan Name: Bajaj Allianz Life Goal Assure
Monthly Premium: 3000/-

I want to surrender this policy and reason for that is my financial and medical condition. In recent days i was admitted to hospital because of Hyper tension and Too Much Debt on me, so doctor advised me Close all account and pay Debt. My financial and mental condition is not stable so i can pay your EMI, so i want to surrender my policy. Please give me my money back, so i can use it in other debt resolution.

I am contacting Bajaj Team but on one replied, it almost 20 days but no one contacted me once.
May 19, 2019
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Apr 15, 2019
Bajaj Allianz Customer Care's response
Dear Kirit,

Thank you for getting in touch with us.
We have shared your details with our team. They will work further on the reported issue,
and the concerned person from our team will contact you at the earliest.

Regards,
Bajaj Allianz Life Insurance Team
Verified Support
Apr 16, 2019
Bajaj Allianz Customer Care's response
Dear Rangani,

We believe our team has addressed your query. Kindly let us know if we can help you further. Have a good day!

Regards,
Bajaj Allianz Life Insurance Team.
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    G
    Gurjant Fkd
    from Mumbai, Maharashtra
    Apr 12, 2019
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    Address: H no 487,ward no 19, at no 3,Bazigar basti,faridkot,punjab., Faridkot, Punjab, 151203

    I intimate about my stolen phone claim 23 march with int no. Int[protected], but till date no one employee of bajaj allianz contact with us for further claim process. That shows for very poor service of company. Also customercare contacts no. Are busy every time. I paid premium for policy but now they are not providing service. Also i send many reminders to company, every time reply received that our representive contact with you within 24 hours but shamfully no one contact with me. What i so now?
    Bajaj Allianz customer support has been notified about the posted complaint.
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      P
      prashant joshi
      from Darwha, Maharashtra
      Apr 9, 2019
      Resolved
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      Address: Pune, Maharashtra, 411061

      Recently i have applied for the term insurance, while paying the agent assured me that 1 year itr along with 6 months bank statement will be enough to issue the policy. So with, life insurance application no. [protected], i issued a cheque in favour of bajaj allianz of rs 14237, due to some reason term insurance was not given and today i got refund of rs11827,
      While paying for the insurance the agent didn't informed me for any charges if insurance policy is not issued. This is clear case of fraud. And i want my remaining rs 2410 back.
      May 12, 2019
      Complaint marked as Resolved 
      Bajaj Allianz customer support has been notified about the posted complaint.
      Verified Support
      Apr 11, 2019
      Bajaj Allianz Customer Care's response
      Dear Prashant,

      Thank you for getting in touch with us.
      We have shared your details with our team. They will work further on the reported issue,
      and the concerned person from our team will contact you at the earliest.

      Regards,
      Bajaj Allianz Life Insurance Team
      Verified Support
      Apr 11, 2019
      Bajaj Allianz Customer Care's response
      Dear Prashant,

      We request you to share your email id so that we can assist you faster on the reported issue.

      Regards,
      Bajaj Allianz Life Insurance Team.
      Apr 12, 2019
      Updated by prashant joshi
      Today I have received one email.

      Dear Mr. Joshi,

      We value your association with Bajaj Allianz Life Insurance Company Limited and look forward to being your preferred insurance partner.



      We like to inform that the policy is rejected and the amount of Rs.11827/- has been credited to your bank account number [protected] (BANK OF INDIA) on 08/04/2019 after deduction of medical charges for an amount of Rs.2410/- as per policy terms and conditions.

      Please feel free to be in touch with the undersigned for any further clarification.

      Assuring you best of our services always.

      Thanks & Regards

      Nurmila Nayak

      Assistant Manager – Customer Experience

      Life Goal done emiler sign_1

      Bajaj Allianz Life Insurance Co. Ltd.

      3rd Floor, Bajaj Finserv

      Servey.NO. 208/1-B, Behind Weikfield IT Park

      Viman Nagar, Pune – 411014, Maharashtra

      Email: nurmila.[protected]@bajajallianz.co.in

      Escalation Level : monalisha.[protected]@bajajallianz.co.in

      Now experience branch service and renewal payment facilities on your mobile-login to Life Assist, the new customer portal designed to address all your servicing needs. Just visit www.bajajallianzlife.com and experience convenience at your fingertips.
      Apr 14, 2019
      Updated by prashant joshi
      Hello,

      I was not aware about any medical charges, request you to look into the matter and kindly educate your policy selling agents properly so that they can tell about such things in advance, this is very ridiculous and won't be tolerated.
      Refund my money without any deduction.
      Paid for the last 5 years and if I surrender I'm not even getting close to what I paid. But a deducted amount which is almost 20K less from the principal amount. Companies involved here is CITI bank and Bajaj Life insurance mostly based in Bangalore. No info about the policy.

      Very disappointed.
      Sir, I have already deposited my annual premium amount of Rs 50000 from SBI bank account from online process on 03.04.2019.But till date I haven't received my premium receipt for further action. Pl arrange to send the premium receipt on my email id [protected]@gmail.com
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        M
        Mukund Borahalli
        from Mumbai, Maharashtra
        Apr 9, 2019
        Resolved
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        My queries on the approved amount against garage bill is not answered.

        1, the itemized bill should list the list the items which are not considered as they are consumables from the original bill from the garage. Please send that list of consumable from the bill which are not considered.
        2. If the labour is charged on a higher side then it should be sorted between you and garage not me. There is no communication about the higher charge. Your approval should be based on the final bill. Policy says 100% labour will be approved. If not then you need to sort this out with the garage. When i asked for the itemized report on the day of approval you said it will take 2-3 days. So i am not responsible if its not approved due to higher charge.
        3. There is no rule that i need to submit towing charge upfront. As long i produce the valid bill before the final settlement. So it should be considered

        So all 3 items are still open at your end. I hope it will be closed soon favorably.
        May 10, 2019
        Complaint marked as Resolved 
        Bajaj Allianz customer support has been notified about the posted complaint.
        Verified Support
        Apr 09, 2019
        Bajaj Allianz Customer Care's response
        Hi Mukund,

        We have received your concern via Twitter. Request you to acknowledge the same for further process.

        Caringly Yours,
        Bajaj Allianz General Insurance
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          S
          sharevnath
          from Coimbatore, Tamil Nadu
          Apr 9, 2019
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          Address: Tirupur, Tamil Nadu, 641603

          Policy # og[protected]-00042312

          Insurance loan ac # 555bar95680651

          Policy holder name : k. Shankar

          I got vivo 1806 mobile phone by bajaj card. At the time i did the all risk insurance for my mobile. This insurance also going with bajaj loan terms.
          But still not yet get above policy number hard copy from your end.
          Now my mobile was dip to water. So i need soft copy for the above policy number for my claim

          My mail id - [protected]@gmail.com

          Please organize asap.
          May 10, 2019
          Complaint marked as Resolved 
          Bajaj Allianz customer support has been notified about the posted complaint.
          Verified Support
          Apr 09, 2019
          Bajaj Allianz Customer Care's response
          Hi,

          We'll surely help you with the policy copy. Please share your contact number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

          We have registered your complaint with Reference No. BA - 1428, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

          Caringly Yours,
          Bajaj Allianz General Insurance
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            S
            saurabh2021
            from Mumbai, Maharashtra
            Apr 8, 2019
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            Address: Ghaziabad, Uttar Pradesh, 201013

            I had sold my vehicle and requested for NCBcertificate on 3rd April 2019 but till date i have not received any response from Bajaj Allianz.

            I had written several mails and contacted customer care but no response. Every-time i call customer care and the executive says that he has escalated the issue to the concerned team and they will contact you within 48 hour.

            My Registered Car Policy Number: OG[protected]-00058622
            May 14, 2019
            Complaint marked as Resolved 
            Bajaj Allianz customer support has been notified about the posted complaint.
            Verified Support
            Apr 11, 2019
            Bajaj Allianz Customer Care's response
            Hi Saurabh,

            We'll surely help you with your concern. Please share your contact number via email to [protected]@bajajallianz.co.in so that we can address the same soon.

            We have registered your complaint with Reference No. BA - 1429, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

            Caringly Yours,
            Bajaj Allianz General Insurance
            Verified Support
            Apr 12, 2019
            Bajaj Allianz Customer Care's response
            Hi Saurabh,

            The soft copy of the NCB certificate has been emailed to you. Thank you for your support and have a great evening ahead!

            Caringly Yours,
            Bajaj Allianz General Insurance
            Dec 24, 2020
            Updated by saurabh2021
            thanks
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              R
              ranjangnanda
              from Delhi, Delhi
              Apr 7, 2019
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              Address: 1728 c ground floor Rishi Nagar Kotla mubarakpur, 1728 c ground floor Rishi Nagar Kotla mubarakpur, New Delhi, Delhi, 110003

              I had taken family care Mediclaim from Bajaj Alluanz.Now I want to port the same but Bajaj is refusing.Kindly help or I put the Matter In IRDAI.I t is really very bad fraud I have paid Rupees 160000 as premium during the years which has to b refunded by you since you are not porting the policy.Give immediate reply or my policy lapses and then you would be challenged in Consumer redressal forum IRDAI and ombudsman too.Refund my money asap.
              May 10, 2019
              Complaint marked as Resolved 
              Bajaj Allianz customer support has been notified about the posted complaint.
              Verified Support
              Apr 09, 2019
              Bajaj Allianz Customer Care's response
              Hi,

              We'll surely help you with your concern. Please share your contact and policy number via email to [protected]@bajajallianz.co.in so that we can address the same soon.

              We have registered your complaint with Reference No. BA - 1427, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

              Caringly Yours,
              Bajaj Allianz General Insurance
              Please send me a duplicate copy of my policy document no. OG[protected]-00001611, Vehicle has been transfer to me, previous owner was Lalitha Loka, my Name is Pavankumar Chetti, policy copy is not found, vehicle reg no AP09CT7903 and my mail id is pavan.[protected]@gmail.com
              Bajaj Allianz Customer Care's response, Apr 18, 2019
              Verified Support
              Dear Pavankumar,

              We'll surely help you with the policy copy. Please drop in your contact number here as it will enable us to connect with you as soon as possible.

              Caringly Yours,
              Bajaj Allianz General Insurance
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                P
                Palayadan suni
                from Mumbai, Maharashtra
                Apr 1, 2019
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                Address: SUNRISE CO OP HOSUING SOC H67 , 2:2 SECTOR 4 NERUL NAVIMUMBAI, Mumbai City, Maharashtra, 400706

                I took a policy in the year 2001 from allianz bajaj life insurance company, this policy was for my infant child now he is 18 years old, he got his individual saving account.
                We paid life insurance premium regularly, policy no. Is [protected], i got a claim on my name as ms sajitha arun bhakaran its my marriage name, i have my pancard on my maiden name & so my bank account too.
                I ask the life insurance company since my son turned 18years now & he has a saving account ask to do neft to his account.
                I called customer care they said it can be done & ask to visit branch, they raised issue & after 4 months followup got to know again the claim cheque issue on same name delieverd earlier, whts the use of it when i cannot encash that money. Its my hardearned money which is paid last 17years for my childs future as per my situation. Now its time for me to encash my money.
                I need help, i ned a resolution to it... Please help
                May 4, 2019
                Complaint marked as Resolved 
                Bajaj Allianz customer support has been notified about the posted complaint.
                Verified Support
                Apr 03, 2019
                Bajaj Allianz Customer Care's response
                Hi,

                we sincerely regret the inconvenience caused. We have forwarded your concern to our respective team. They will connect with you soon.

                Regards,
                Bajaj Allianz Life Insurance Team.
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                  A
                  Abid nawab ahmed
                  from Bokaro, Jharkhand
                  Mar 24, 2019
                  Resolved
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                  forcely take resignation without notice period

                  Address: Ranchi, Jharkhand, 834001

                  Dear sir

                  My employee code is 175783 i joined on[protected]. As a bdm in ranchi 2 branch.

                  With in first month bm not approved my attendance regularization and puts a lot of pressure in very first month of joining without giving any induction or product training. But any how i completed my february month. And i submit my resignation on 5th march 2019 with 30 days notice period in hr4u portal. And informed to my...
                  +1 photos
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                  A
                  Avijay1987
                  from Bengaluru, Karnataka
                  Mar 23, 2019
                  Resolved
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                  I am receiving a continuous sms from BJAZGI (AD-BJAZG & AX-BJAZG) that

                  Message:

                  "Dear customer, Your payment of Rs. 21, 710 for Transaction Reference No [protected] has been received by Bajaj Allianz and your policy is being processed. Thank You!"

                  Not able to block this message also, Please deactivate this for my mobile number : [protected]
                  +1 photos
                  May 3, 2019
                  Complaint marked as Resolved 
                  Bajaj Allianz customer support has been notified about the posted complaint.
                  Mar 26, 2019
                  Updated by Avijay1987
                  Hi,

                  could you please let me know if there is any update .

                  Regards,
                  Vijay
                  Verified Support
                  Apr 01, 2019
                  Bajaj Allianz Customer Care's response
                  Hi Vijay,

                  We'll surely have a look into this. We'll get your issue checked on priority and shall connect with you soon to address the same.

                  Caringly Yours,
                  Bajaj Allianz General Insurance
                  Verified Support
                  Apr 02, 2019
                  Bajaj Allianz Customer Care's response
                  Hi Vijay,

                  Your number has been added for DND service. Be assured, you won't receive any calls and messages from our end. Thank you.

                  Caringly Yours,
                  Bajaj Allianz General Insurance
                  My name is anoop... I buy pulsar 200 ns on last week ...
                  Yestrday was its first service... After service i got my bike without overflow tube and without screwing the side box...
                  And bike have many scratch when i get first time

                  from
                  popular bajaj showroom kayamkulam, allapuzha, kerala, india

                  continuous spam sms from bajaj allianz - Comment #3397700 - Image #0
                  Bajaj Allianz Customer Care's response, Apr 5, 2019
                  Verified Support
                  Hi Anoop,

                  We'll surely have a look into this. Please share your contact and policy number via email to [email protected] so that we can get in touch with you.

                  We have registered your complaint with Reference No. BA - 1426, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                  Caringly Yours,
                  Bajaj Allianz General Insurance
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                    K
                    kumargulshan789
                    from Gurgaon, Haryana
                    Mar 22, 2019
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                    I have asked for an ncb certificate for my auto insurance policy over two weeks back. Issue number is 77300062.

                    Sent email to customercare and called their customer care number at least 3 times. After wasting a lot of valuable time, and repeatedly hearing empty promises that someone would contact me over phone, i am registering this complaint.

                    Wonder what are the rights of insurance policy holders, and how companies like bajaj allianz and their executives (Not call center agents) can be held responsible for customer harassment and hardship, and taught a lesson they would remember for many years as per the law of the land!!
                    Apr 25, 2019
                    Complaint marked as Resolved 
                    Bajaj Allianz customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 25, 2019
                    Bajaj Allianz Customer Care's response
                    Hi,

                    We'll surely help you with your concern. Please share your contact and policy number via email to [protected]@bajajallianz.co.in so that we can address the same soon.

                    We have registered your complaint with Reference No. BA - 1425, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                    Caringly Yours,
                    Bajaj Allianz General Insurance
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                      Priyanka1122
                      from Hyderabad, Telangana
                      Mar 19, 2019
                      Resolved
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                      Hi,

                      I have taken bajaj allianz sarve shakti suraksha policy through citibank and have been paying premium for the same @1500 pm for the past 60 months. (Premium is deducted automatically from salary account)
                      Now i want to surrender the policy. I have dropped an email to support team a year ago, but did not receive any response.

                      Also, dropped another email to help. [protected]@bajajallianz.co.in yesterday, but did not receive any call/email regarding the same.

                      Earlier, i have contacted the citibank to resolve the same, but they said that there is nothing they can do about it as it is a product of bajaj.

                      Looking forward for your reply and action towards the same.
                      Apr 22, 2019
                      Complaint marked as Resolved 
                      Bajaj Allianz customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 22, 2019
                      Bajaj Allianz Customer Care's response
                      Dear Priyanka,

                      We hear you and would like to give you the best experience. Kindly provide us your contact details along with your policy number and we will have someone from our team to assist you.

                      Regards,
                      Bajaj Allianz Life Insurance Team.
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                        P
                        Payal gohil
                        from Mumbai, Maharashtra
                        Mar 15, 2019
                        Resolved
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                        Address: 104 karan villa bld T mogra chs, ghartan pada no 2, 400068

                        Hii team

                        I m payal my policy number is [protected] and 2nd policy number is [protected] i purchased both policy in 2015 year that time i applied for ecs service alos but from bank and your agent are not supporting well and there was miss comunication gap... And my both policy was laps..
                        Now i can't receive any call and any later from bajaj company and my policy is terminated... And only 10% value cheque sent by post...
                        It is really ridiculous service
                        I want my all money any how... Other wise i will complain in consumer court

                        Regards

                        Payal
                        [protected]/[protected]
                        Apr 21, 2019
                        Complaint marked as Resolved 
                        Bajaj Allianz customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 18, 2019
                        Bajaj Allianz Customer Care's response
                        Dear Payal,

                        Thank you for getting in touch with us.
                        We have shared your details with our team. They will work further on the reported issue,
                        and the concerned person from our team will contact you at the earliest.

                        Regards,
                        Bajaj Allianz Life Insurance Team
                        Verified Support
                        Mar 21, 2019
                        Bajaj Allianz Customer Care's response
                        Dear Payal,

                        we believe our team has addressed your query. Have a good day!

                        Regards,
                        Bajaj Allianz Life Insurance Team
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                          S
                          Sankar Msk
                          Mar 14, 2019
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                          Address: Thiruvananthapuram, Kerala, 695009

                          Dear team,

                          I just received a sms from bjazgi, that "dear customer, your payment of rs. 4, 843/- for transaction reference no. 14427490 has been received by bajaj allianz and your policy is being processed. Thank you!"

                          Could you please explain which policy i have purchased from you. This is something serious.

                          Regards
                          Sankaranarayanan
                          [protected]
                          Apr 20, 2019
                          Complaint marked as Resolved 
                          Bajaj Allianz customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 20, 2019
                          Bajaj Allianz Customer Care's response
                          Hi Sankar,

                          We'll surely have a look into this. We'll get your issue checked on priority and shall connect with you soon to address the same.

                          Caringly Yours,
                          Bajaj Allianz General Insurance
                          Sir I had booked car insurance in Nov 17 My vechile no.HR18C3029 MYpolicy no.is R45425014.NAME-DEEPAK KUMAR I require soft copy of that policy.plz provide
                          My email: [protected]@gmail.com
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                            J
                            Jasbir Singh Sabarwal
                            from Bengaluru, Karnataka
                            Mar 14, 2019
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                            Resolved

                            D to make payment. I have not asked for any otp. Kindly look into the matter.
                            I think some body is trying to misuse my mobile no. And make payment to bajaj allianz. Kindly do not accept any payment as i have not authorised such payment. Kindly let me know immediately if any payment is made to you using my mobile no. It is a case of fraud which is rampant now a days.
                            Apr 27, 2019
                            Complaint marked as Resolved 
                            Bajaj Allianz customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 20, 2019
                            Bajaj Allianz Customer Care's response
                            Hi,

                            We're concerned to hear this and shall get this checked. Please share your contact number at [protected]@bajajallianz.co.in so that we can look into this ASAP.

                            We have registered your complaint with Reference No. BA - 1424, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                            Caringly Yours,
                            Bajaj Allianz General Insurance
                            Verified Support
                            Mar 20, 2019
                            Bajaj Allianz Customer Care's response
                            Hi,

                            We're concerned to hear this and shall get this checked. Please share your contact number at [protected]@bajajallianz.co.in so that we can look into this ASAP.

                            We have registered your complaint with Reference No. BA - 1424, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                            Caringly Yours,
                            Bajaj Allianz General Insurance
                            Pls Provide urgently:

                            (1) Performance of this MF for Last 10 years, year by Year.

                            (2) Commissions & Charges Levied on customers investing in this MF for last 10 years

                            (3) Bajaj -Allianze Performance chart of past 10 years

                            Regards
                            Sanjay Sharma
                            Email: [protected]@gmail.com
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                              D
                              Dpk964697
                              from Rajouri, Jammu and Kashmir
                              Mar 13, 2019
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                              Sir, my name is deepak kumar. I had booked bajaj allianz insurance in november 2017 for four wheeler alto k10. My vechile no. Is hr18c 3029.
                              My policy no. Is r45425014. Sir i had not save policy copy. Now i require that policy copy. Sir i requested to please provide me policy copy.
                              My email is is [protected]@gmail.com
                              Sir, please provide early i require it urgently.
                              Thanksful
                              Apr 14, 2019
                              Complaint marked as Resolved 
                              Bajaj Allianz customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 14, 2019
                              Bajaj Allianz Customer Care's response
                              Hi,

                              We'll surely help you with your concern. Request you to share with us your complete policy number in the format OG-XX-XXXX-XXXX-XXXXXXXX along with your contact number at [protected]@bajajallianz.co.in to help us assist you faster.

                              We have registered your complaint with Reference No. BA - 1423, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                              Caringly Yours,
                              Bajaj Allianz General Insurance
                              I apply for renew my policy and pay my payment with paytm wallet.
                              I had received massage from paytm that my payment is successful but bajaj allianz said that they hadn't received my payment...

                              issuing duplicate soft copy - Comment #3376821 - Image #0
                              issuing duplicate soft copy - Comment #3376821 - Image #1
                              Hi iam Thati Laxmiprasanna Cancel the insurance policy Cancel Iam Calling 10 times Mailing Not responding Please Cancel Insurance policy Please Please Please Please Please Please Cancel
                              Insurance policy number OG[protected]-00135485

                              issuing duplicate soft copy - Comment #3383619 - Image #0
                              Bajaj Allianz Customer Care's response, Apr 1, 2019
                              Verified Support
                              Hi Mahendranath,

                              We have taken a note of your concern. We will connect with you soon to assist you.

                              Caringly Yours,
                              Bajaj Allianz General Insurance
                              Bajaj Allianz Customer Care's response, Apr 2, 2019
                              Verified Support
                              Hi Mahendranath,

                              We have sent you an email with regards to your policy cancellation along with the refund status. Request you to check the same. Have a great day ahead!

                              Caringly Yours,
                              Bajaj Allianz General Insurance
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                                ankush777
                                Mar 12, 2019
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                                Address: Hoshiarpur, Punjab

                                I have a complaint regarding bajaj alliance company. I have my honda car insurance with them, i called them to their jalandhar branch, i found really bad behavior of one of their employee sandeep at jalandhar office, he didn't want to hear me and just said go where you want to go and disconnected my call. This is really bad. Please take strict action against his behavior
                                Bajaj Allianz customer support has been notified about the posted complaint.
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                                  Srinadh Nadimpalli
                                  Mar 11, 2019
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                                  Address: 641045

                                  I have issued a cancellation of the policy on jan 5 2019 and the customer service team asked me to send the original documents to addres in chennai to mr k suresh and i have followed the same by sending all documents thru speedpost.
                                  I ahve sent the tracking information as well where it says its delivered on jan 10.
                                  But still i am being charged every month and my policy is not cancelled and i am not sure what happened with my original documents sent.

                                  Not getting any reponse from customer service as they ask me repeatedly for screenshots of tracking info which i have been sending.
                                  My policy is not cancelled and my documents are with bajaj allainz and i am still being charged monthly and not refunded my amount
                                  +1 photos
                                  Bajaj Allianz customer support has been notified about the posted complaint.
                                  I have purches Bajaj Allianz long life assure policy for my Policy No.:[protected], Dated 22-April-2018. I have got SMS that i will receive my Hard copy in 7 to 10 working days. I have received my soft copy in my email id. But till 1 year gone now i didn't receive my Hard copy. I want my policy hard copy by hand diliver.
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                                    amansandhu
                                    from Jalandhar, Punjab
                                    Mar 6, 2019
                                    Resolved
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                                    Address: Jalandhar, Punjab, 144001

                                    I have purchased car insurance policy from policy bazaar. Bajaj allianz. Policy detail og[protected]-00134205. I have searched for best policy at best price but without my knowledge they have issued wrong policy having voluntary deduction of 15000. After so many calls and complaints at customer care they did not correct my policy rather then saying buy another policy and they will cancel current policy with some deductions. I request you that please look into this matter and give me full refund of my policy if they cannot change. I am being gone through mental stress as well due to they are not ready to listen me. Looking forward.

                                    Thanks
                                    Apr 10, 2019
                                    Complaint marked as Resolved 
                                    Bajaj Allianz customer support has been notified about the posted complaint.
                                    Mar 06, 2019
                                    Updated by amansandhu
                                    I have purchased car insurance policy from policy Bazaar. Bajaj Allianz.Policy Detail OG[protected]-00134205. I have searched for best policy at best price but without my knowledge they have issued wrong policy having voluntary deduction of 15000. After so many calls and complaints at customer care they did not correct my policy rather then saying buy another policy and they will cancel current policy with some deductions. I request you that please look into this matter and give me full refund of my policy if they cannot change. I am being gone through mental stress as well due to they are not ready to listen me. Looking forward.

                                    Thanks
                                    Verified Support
                                    Mar 08, 2019
                                    Bajaj Allianz Customer Care's response
                                    Hi,

                                    We'll surely have a look into this. Please share your contact number at [protected]@bajajallianz.co.in so that we can get in touch with you at the earliest to assist you with your concern.

                                    We've registered your issue under the Reference No. BA - 1422. Please mention the same in the subject line of the email while sending in your details.

                                    Caringly Yours,
                                    Bajaj Allianz General Insurance
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