[Resolved] Bajaj Allianz — delay in issuing mediclaim policy for renewal

hbprime

from Mumbai, Maharashtra

Address:

400077

This is the second year since i purchased. Baja allianz health policy for my sister. The renewal date was 19th october 2018, i visited nearest branch and submitted premium check on 9th october 2018 & the amount was deducted on 15th october 2018. After that i did not receive any notification or hard copy. I contacted customer care as well as personally visited nearest branch even than i am unable to receive satisfactory reply from the company about delay for issuing a policy. Very bad service.

Thanks.

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Dec 31, 2018

Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

Verified Support

Nov 30, 2018

Bajaj Allianz Customer Care's response Hi,

We'll definitely help you with the policy. Please share your contact and policy number via email to [protected]@bajajallianz.co.in. We'll get in touch with you at the earliest.

We have registered your complaint with the Reference No. BA - 1411, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

Regards,
Bajaj Allianz General Insurance

Dec 03, 2018

Updated by hbprime Hi,

As per your request I've sent an email to you on your given mail id [protected]@bajajallianz.co.in on 01/12/2018.

Your quick response is awaited.

Thanks,
Bhavesh Shah

Dec 04, 2018

Updated by hbprime Hi,

Yet not received any response and problem is not resolved.

Bhavesh Shah

Dec 06, 2018

Updated by hbprime Hi,

This is ridiculous that the company needs too much time to resolve the issue and also reply????????????