[Resolved]  Bajaj Allianz — Extended Warranty on Hitachi AC

Address:110025
Website:www.bajajallianz.com

There is a cooling problem in my Air conditioner and I had lodge a complaint at your customer care cell with complaint number OC[protected] dated 27th February.

The technician visited my place on 2nd march and stated that there is leakage in cooling coil and this needs to be replaced. After around 15 days I receive a call from your warranty department that this leakage could not be repaired.

Can someone from your team advise, why this leakage is happening every year, you can please check the service records that my AC got repaired every year for this leakage. Why this coil has not been replaced at first instance.
Was this information helpful?
No (0)
Yes (0)
Apr 20, 2017
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Mar 20, 2017
Bajaj Allianz Customer Care's response
Hi Shakir,

We'll get this checked on priority. Please share your contact details and policy number via email to [protected]@bajajallianz.co.in so that our team can address this soon.

We have registered your complaint with the Reference No.: BA - 1135, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending your details. Thank you.

Regards,
Bajaj Allianz General Insurance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bajaj Allianz
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    78%
    Complaints
    2208
    Pending
    0
    Resolved
    1672
    Bajaj Allianz Phone
    +91 20 3030 5858 [Customer Care]
    Bajaj Allianz Address
    GE Plaza, Airport Road, Yerawada, Pune, Maharashtra, India - 411 006
    View all Bajaj Allianz contact information