[Resolved]  Bajaj Allianz — false promises

Address:	Pune, Maharashtra
Website:	bajajallianzlifeonline.co.in/online/portal/logon/user_id_logon.jsp

Policy no.[protected]
My last complaint in sept 2018 about the poorest quality of service in bajaj allianz life insurance company was responded by a personnel informing that they will do the needful and also resolve the pop up issue highlighted in that complaint. Bust as of now all the problems remain to be resolved as under:
Aa) when i log in to their website for payment, i get a pop up informing that i am registered for auto renewal payment. I have never registered for any auto payment or i will register for same in my life time in view of the poor service from this company. They do not seem have any competent personnel even to read what you write and just send an auto response to any mails sent to this company at any level.
Bb) i registered a complaint under ref: deaid/e/2018/03177 on 12th october 2018 which has been forwarded by the govt. To their grievance cell. This also is not responded.in fact the worst service from the company originates from the grievance department followed by all others including all senior management also.

I would like to warn the customers when they take any policy thorugh their website which is a show piece only for accepting money and there is no after sales service. Possibly they may be looking for a bribe when the policy is due for payment and settlement.