[Resolved] Bajaj Allianz — faulty split air conditioner to be replaced | |||
Dearsir, I had purchased the lg airconditioner on 28 march 2018, and at the same time i purchased the bajaj allianz insurance policy to cover my claim for the product. The details are as given in the policy document that is annexed. The details of the policy and the asset (Lg airconditioner) are also reiterated below :- Sum insured 34, 501 Asset make lg-ac Asset model js-q18npxa Year of manufacture 1 Asset serial no. 707nabq018269 Invoice number gst/d/bf-950 Invoice date 28-mar-2018 Master policy number og[protected]-00000013 Certificate of insurance number og[protected]-00009034 I have been facing the problems with the air conditioner of that of ineffective cooling since long and have lodged the complaint with the bagic customer care and on the mobile portal. Please refer the relevant screen shot of the complaints lodged with the bagic (Complaints were lodged on 15 jul 2019, 18 jul 2019 and 06 oct 2019. It is with utter disgust i have to state that all the complaints were closed with out any resolution of my problem of the air conditioner being unserviceable on account of ineffective cooling. Your representatives on numerous occasions have been told of the problems repeatedly, and in this regard you may refer the claim summary cum claim form cum satisfaction vouchers dated 15 july 2019, 07 october and 10 october 2019 which are as attached. Your representative have identified the low coolant gas or blower motor not blowing as suspected problems. However ebven after refilling the gas and doing blower motor cleaning the problem has not resolved and the air conditioner continues to be unserviceable and non - effective. I am approaching your kind self to immediately look into my problem and resolve the insurance claim by replacing the faulty air conditioner with the new serviceable one. I am approaching the consumer complaints forum, as this deficiency of service, callousness and high handed behavior, and total disregard to consumers rights, has already caused me great discomfort and mental agony. Due regards, Abhishek gautam Was this information helpful? | |||
Dec 13, 2019 Complaint marked as Resolved Bajaj Allianz customer support has been notified about the posted complaint. Verified Support Nov 04, 2019 Bajaj Allianz Customer Care's response Hi, We've made a note of your concern and shall surely work towards the same. An update will be shared with you at the earliest. Thank you. Caringly Yours, Bajaj Allianz General Insurance. Verified Support Nov 12, 2019 Bajaj Allianz Customer Care's response We've emailed you the necessary updates with regards to your concern. Request you to check the same. Thank you.
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2 Comments | |||
Comments
Car policy expired on 20th Oct & paid renewal amount on 18-Oct via online. regularly contact with company but no reply.On Tuesday, they shared my car policy in afternoon. Due to delay, on Monday, cannot close my site issue/ attend office & use Pvt car to close matter which is app loss of 3500/- from my pocket.
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R/sir
two wheeler policy online purchase 12 oct 2019 policy no OG[protected]-00392275
BUT TWO TIME PAYMENT IN MY CARD RS 1381
But 2 time payment issue in policy and 1st not back my card ac
two wheeler policy online purchase 12 oct 2019 policy no OG[protected]-00392275
BUT TWO TIME PAYMENT IN MY CARD RS 1381
But 2 time payment issue in policy and 1st not back my card ac
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