[Resolved]  Bajaj Allianz — Fraud - bajaj allianz insurance company limited for cashless hospitalization

Address:Allahabad, Uttar Pradesh, 211003
Website:general.bajajallianz.com

The chiranjeevi hospital (Allahabad) is listed in bajaj allianz insurance company limited for cashless hospitalization. But when i went for confirmation, the hospital administration denied to accept my cashless card (Og-[protected]-202316a) that i wanted to use that for my wife's c-section surgery. Administration told me that previously they accepted someone else's cashless card and they didn't get complete amount from insurance company so it was a loss for the hospital. I have emergency because my baby is in breech position and i was totally dependent to that card. I called insurance company's customer care and heard back that they will talk to the hospital and suggested me to visit another hospitals but the other cashless hospitals are very far and not upto the standard. This is really killing situation for me as well as my family. I would like to take a hard action against the insurance company and i also need compensation atleast 20% of sum assured on my policy. Request you to help me: (
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Dec 9, 2016
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Nov 08, 2016
Bajaj Allianz Customer Care's response
Hi Anurag,

We're extremely sorry for the trouble you've faced. We'll get this checked with our team and shall get in touch with you to help you with your concern at the earliest.

Also, please share your contact no. with us at help.[protected]@bajajallianz.co.in to help us connect with you faster. Your case is registered with us with the Reference No. BA - 1099, note this for all future follow ups. Thank you.

Regards,
Bajaj Allianz General Insurance
Verified Support
Dec 12, 2016
Bajaj Allianz Customer Care's response
Hi Anurag,

Request you to share your contact number at help.[protected]@bajajallianz.co.in as it will help us to get in touch with you & expedite the process.

Regards,
Bajaj Allianz General Insurance
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