[Resolved]  Bajaj Allianz General Insurance — Insurance Coverage

Address:Ahmedabad, Gujarat

I have taken DRIVE ASSURE - ECONOMY Policy # OG[protected]-00024415 valid upto 2-8-2015 by paying Rs.11310 from Bajaj Allianz General Insurance Company Limited, Ahmedabad Branch for my Car i10 Magna, 1.2 IMM BS IV Car. Regn No. GJ01RC0925, Chasis No. MALAM51CLDM435977, Engine No.G4LADM062241 Date of Regn.[protected], Month & Year of Mfg. June 2013. The policy description as provided to me is as under: BAJAJ - Nil- Depreciation, Engine Protection, Road Side Assistance, Towing Facility, Fuel Assistance, Taxi Benefit, Flat Tyre Assistance, Breakdown Assistance, Battery Jump Start, Medical Co ordination, Damage to Gear Box due to Operator Fault etc. There was a break down on[protected], I have moved the Car for cleaning purpose by starting. After cleaning the car, after 30 minutes I tried to start, but there was trouble and could not start. Then I contacted your customer care and they have deputed a technician, who was come and checked the battery etc. and found okay and suggested, there is some fuel choke up problem and needs to be taken to Workshop. Then again I have contacted your customercare, who has arranged for towing and car sent to Sharma Hyundai, Naroda. Bajaj Allianz inspected the above vehicle on 30th June 2015 and informed that such fault is not covered under this policy AND REJECTED the estimate. It is clearly written 'ENGINE PROTECTION" which can be of any type.
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Jul 06, 2015
Bajaj Allianz Customer Care's response
Dear Mr. Muralidharan, We regret the inconvenience caused. We have noted the details provided and shared them with the concerned team who shall in turn update you on the progress and subsequent resolution. You may also post your concern at http://support.bajajallianz.com/support/. Regards, Bajaj Allianz General Insurance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bajaj Allianz
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    78%
    Complaints
    2209
    Pending
    0
    Resolved
    1674
    Bajaj Allianz Phone
    +91 20 3030 5858 [Customer Care]
    Bajaj Allianz Address
    GE Plaza, Airport Road, Yerawada, Pune, Maharashtra, India - 411 006
    View all Bajaj Allianz contact information