[Resolved] Bajaj Allianz General Insurance — Insurance Coverage | |||
I have taken DRIVE ASSURE - ECONOMY Policy # OG[protected]-00024415 valid upto 2-8-2015 by paying Rs.11310 from Bajaj Allianz General Insurance Company Limited, Ahmedabad Branch for my Car i10 Magna, 1.2 IMM BS IV Car. Regn No. GJ01RC0925, Chasis No. MALAM51CLDM435977, Engine No.G4LADM062241 Date of Regn.[protected], Month & Year of Mfg. June 2013. The policy description as provided to me is as under: BAJAJ - Nil- Depreciation, Engine Protection, Road Side Assistance, Towing Facility, Fuel Assistance, Taxi Benefit, Flat Tyre Assistance, Breakdown Assistance, Battery Jump Start, Medical Co ordination, Damage to Gear Box due to Operator Fault etc. There was a break down on[protected], I have moved the Car for cleaning purpose by starting. After cleaning the car, after 30 minutes I tried to start, but there was trouble and could not start. Then I contacted your customer care and they have deputed a technician, who was come and checked the battery etc. and found okay and suggested, there is some fuel choke up problem and needs to be taken to Workshop. Then again I have contacted your customercare, who has arranged for towing and car sent to Sharma Hyundai, Naroda. Bajaj Allianz inspected the above vehicle on 30th June 2015 and informed that such fault is not covered under this policy AND REJECTED the estimate. It is clearly written 'ENGINE PROTECTION" which can be of any type. Was this information helpful? | |||
Complaint marked as Resolved
Bajaj Allianz customer support has been notified about the posted complaint. Verified Support Jul 06, 2015 Bajaj Allianz Customer Care's response Dear Mr. Muralidharan,
We regret the inconvenience caused. We have noted the details provided and shared them with the concerned team who shall in turn update you on the progress and subsequent resolution. You may also post your concern at http://support.bajajallianz.com/support/.
Regards,
Bajaj Allianz
General Insurance
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