[Resolved] Bajaj Allianz General Insurance — regarding accidental total loss claim

vinitv47

from Meerut, Uttar Pradesh

Address:

Meerut, Uttar Pradesh, 250103

Claim no - (Oc[protected]-[protected]
Policy no - (Og[protected]-[protected]
I was met with an accident on 29/jan/2018 in night in which whole car was damaged and a passenger got fractured in two places and registered for accidental claim on 30/jan/2018 in morning via bajaj allianz general insurance and the surveyor was deputed by the company for this case and i had provided all the documents needed in the first week but the surveyor did not attend our call and the company also didi'nt responding regarding my case when i go to the office of bajaj allianz insurance in meerut 3-4 times regarding my case now 2 months are gone for my case and there is no progress from the company and there was accidental medical expense covered in my car insurance and they are not giving progress in this case. So, please provide my idv value of my insurance and accidental medical expense which is covered in the insurance..

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Apr 20, 2018

Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

Mar 19, 2018

Updated by vinitv47 The surveyor is not giving the right information and his attitude to speaking to the customer is also not good two months are gone now the surveyor Sanjay Dwivedi is saying that the estimate is wrong and he made the new estimate itself without telling us and the whole damage car is said for repairing but it is only for total loss damage and the accidental medical expenses was covered in the insurance for passengers also and the surveyor is not giving us the right information regarding this. So please take action urgently...

Mar 20, 2018

Updated by vinitv47 Please take the action urgently regarding my case...

Verified Support

Mar 20, 2018

Bajaj Allianz Customer Care's response Hi Vinit,

We understand that our team got in touch with you and has conveyed the necessary information with regards to your claim. Thank you.

Regards,
Bajaj Allianz General Insurance

May 21, 2018

Updated by vinitv47 the problem is not solved yet...