[Resolved] Bajaj Allianz — have not received 2 of my renewed policies

Pradeep Satyanarayana

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

I renewed 2 policies, 1 for my 2-wheeler in may 2017, and for by 4-wheeler in early dec 2017.in both cases - after online payment, there was a problem in the portal while generating policy certificates. I've tried many times to dwnld but no success. I've sent many emails to customercare explaining the issue, but no reply. The toll free number is not reachable. I've been your customer for 10 yrs & now i'm forced to change the insurer from next year due to this extremely un-professional conduct.

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Jan 18, 2018

Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2017

Bajaj Allianz Customer Care's response Hi Pradeep,

We regret the inconvenience caused. Please share your contact and policy number at [protected]@bajajallianz.co.in. so that we can assist you with your concern.

Also, we've registered your issue under the Reference No.: BA - 1313. Do mention the same in the subject line of the email while sending in the details.

Regards,
Bajaj Allianz General Insurance