[Resolved] Bajaj Allianz — incorrect car no

Gurjeet Khiva

from Sirhind, Punjab

Address:

3rd floor, Survey 208/1-B Viman nagar, Pune, Maharashtra, 411014

My complaint may seem very silly but it is a proof for bajaj allianz's ignorance about customer's issues.

I bought the subjected policy for my tata tiago. But they mentioned it wrongly in the policy as elegance.

I have been contacting the customer service both by phone and email for the simple correction in car's number. They are not even calling me back to explain what's the challenging thing in the correction.

It's been frustrating and i am not using the car for several days due to this as i came to a point they will trouble more in case something happens with this error in insurance. I sent the email to nodal officer and whatever the escalation matrix they mentioned on their website.my car number is PB04AA6338 but they are send me wrong policy with AA3668 they not send me my package policy copy

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Jun 23, 2019

Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

Verified Support

May 23, 2019

Bajaj Allianz Customer Care's response Hi Gurjeet,

We've made a note of your concern. Please share your contact number and policy number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

We have registered your complaint with Reference No. BA - 1441, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

Caringly Yours,
Bajaj Allianz General Insurance