Bajaj Allianz — Insurance agents disinterest and unprofessional attitude

Can u pls ask agent vinod kumar to help us making our final investment portfolio - I’ve been asking him fr so long - - I’ve been asking him lately to help me with my policies but he doesn’t appear to have time for us- at least have a professional approach and we don’t know where else to go for reclaiming our hard earned money
I do expect a timely and urgent help from u all in this regard