[Resolved]  Bajaj Allianz Life Insurance — Non-receipt of payment against Policy No.[protected] from Moradabad Branch

Address:A-21 Deen Dayal Nagar, Ph.2 MDA Sai Mandir Road,

Consequent upon the death of my Son-Gaurav Rastogi on 27.04.21 due Covid-19 Pandemic, the claim against his Policy No.[protected] under Life Income Assure and S.A. Rs.3 Lakhs, was submitted on 28.05.2021 in the Delhi Road Branch, Moradabad by his wife-Sangeeta Rastogi on behalf of Vedant Rastogi their elder son and the Nominee. However, despite repeated reminders, the payment of Rs.2 Lakhs+addition on account of Bonuses etc., is yet to be received. Quite surprisingly, the Delhi Road Branch, Moradabad of the Insurance Company is not responding nor listening to our Mobile Calls. Not only this, the Customercare of the Insurance Company is also not of any kind help.
As the matter is o[censored]rgent nature and we are in urgent need of money because we have no source of regular income, I am compelled to lodge this complaint with a request to please arrange the payment at the earliest.
Was this information helpful?
No (0)
Yes (0)
Mar 7, 2022
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Feb 01, 2022
Bajaj Allianz Customer Care's response
Dear Shiv,

we have noted your concern and forwarded it to our team. They will connect with you at the earliest.

Regards,
Bajaj Allianz Life Insurance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bajaj Allianz
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    78%
    Complaints
    2209
    Pending
    0
    Resolved
    1673
    Bajaj Allianz Phone
    +91 20 3030 5858 [Customer Care]
    Bajaj Allianz Address
    GE Plaza, Airport Road, Yerawada, Pune, Maharashtra, India - 411 006
    View all Bajaj Allianz contact information