[Resolved]  Bajaj Allianz — money was deposited against premium (top up)

Hello,
I'm having a policy (Policy no - og[protected]-[protected] with name of garima baliyan (Id[protected], and running this policy since 2008.in this regard, last year in 2018 at the time of renewal we paid 20k to your insurance adviser (Sanju - id[protected] for top up the policy and to renew the policy.

Since then we have been following to him to share our policy copy but he didnt send it to us, this year again when we chased him for renewal then we came across that he did'nt make any top up in policy and kept the remaining amount with him only (Almost inr 8500/) this is a serious matter how your people can take this matter so easily, moreover neither he update to us nor returned our money. However we get it done this year by our own.

I need your support to take a strict action else i will have to knock other doors as well.
Hope, you can understand my concern, i have every proof to to prove it.

Please feel free to connect with me on priority.

With regards,
Garima baliyan
[protected]
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Jun 23, 2019
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
May 23, 2019
Bajaj Allianz Customer Care's response
Hi Garima,

We've made a note of your concern and shall surely get in touch with you to provide further updates. Thank you.

Caringly Yours,
Bajaj Allianz General Insurance
Aug 22, 2020
Updated by [email protected]
even after a follow ups after 1 year also, I didn't get any feedback and still stuck to get my money back.
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