[Resolved] Bajaj Allianz — New two wheeler insurance

Ameya Sarode

from Mumbai, Maharashtra

Website:

general.bajajallianz.com/MotorInsurance/onlineportal/motorNew/index.jsp

Dear Team,

Reference:
Endorsement/OG[protected]-00162333/AMEYA SARODE/Issue no. 65764410/16.02.2017 // 65872100

I am really annoyed by the services that I am getting to my request & I have faced worst customer service from Bajaj Allianz - Two Wheeler Insurance Team as any other insurance company. If I get chance I would rate my Customer Satisfaction in negative. Your team is just fooling people around by giving assurance of calling back to solve the issue but infact I have to chase by calling customer care(called last week) and yet there is no action on my request. I am really surprised after escalation of this issue there is no action & further annoys me what is the Turn-around-time overall it has wasted my time & money to chase with no outcome at all.

regards,
AMEYA

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Apr 27, 2017

Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2017

Bajaj Allianz Customer Care's response Hi Ameya,

We sincerely regret the inconvenience caused. Your concern has been highlighted to our team on priority. Be assured we'll reach out to you soon to share an update on the same shortly.

We've registered your case under Reference no.: BA - 1138. You can mention the same in the subject line of the email for any future follow-ups.

Regards,
Bajaj Allianz General Insurance