[Resolved]  Bajaj Allianz — non receipt of renewal card policy no. og.[protected]-00002527 in the name of anmol sharma

Address:

New Delhi, Delhi, 110009

I hv deposited ch. No.804284 dt.12.1.2019 for rs.3938.00 towards renewal of said mediclaim policy with their office situated at c.31, 2nd floor, sector.2, noida, u. P. Under the seal and signature of mr. Abishek on 13.1.2019 and the cheque was debited from my account within a weeks time. After that i have inquired from customer care executive, they informed that no renewal is made till date and advise to contact branch. I approached the noida branch, they said there is server problem and advise me to wait 3/4 days. I hv also send numerous reminders through mails on11.2.2019 & 19.02.2019 and service transaction id was created as no.546878/11.2.2019 and 565468/19.2.2019 and informed me every time that they will get back to me within 24 hours but till today nothing has been heard through email or telephone. Kindly intervene and inform me accordingly.
Thanks
Kumkum sharma
Mother of anmol sharma
[protected]