[Resolved]  Bajaj Allianz — Non-receivable of Survival benefit on money back policy

Address:

Chennai, Tamil Nadu

I was suppose to receive my survival benefit against my Money back Policy # [protected] from Bajaj Allianz. I have done follow-up from 05-Mar-2014 onwards till date am not getting response from them properly. Whenever I call the customer care they do not have any details. I have sent mails and personally visited the branch once. I have spoke to person named Prakash more than 3 times he is from Pune head office who was having my cheque as claimed by him. I have sent couple of mails but no reply. I have mentioned some of queries raised to bajaj Allianz. I have sent mails to but no response. E Mail ID:sushma.[protected]@bos.bajajallianz.co.in First Level Escalation: Jabeen.[protected]@bajajallianz.co.in Second Level Escalation:rajani.[protected]@bajajallianz.co.in Query # Date Resolution 49179412 5-Mar-14 No Updates 51118358 17-Apr-14 - 18-Apr-14 Re-dispatched to my mailing address no POD details 52206730 09-May-14 - 23-May-14 Sent on mailing address. But yet received. 52452317 30-May-14 to 31-May-14 Called my number [protected]. It is in process. 52465628 30-May-14 - Open 30-05-14 forwarded to Branch office. 11-Jun-14 for direct debit. 52734939 13-Jun-14 Complaint has been taken again for direct debit