[Resolved] Bajaj Allianz — not issuing renewed policy soft copy

Rajeev Hr

from Bengaluru, Karnataka

Address:

Near Decathlon, Mahadevpura,, 560048

I have renewed motor insurance through online. I could not able to download softcopy. I called customer care and i have sent all the details through mail. Now it is almost 400hours complete, still they have not issued soft copy. Now my policy is expired so if any thing happen means how ill be responsible? Please give the answer? Why you people playing with us? If you don't have capacity to resolve the issue means why are you advertising your company? Just closedown your company and save other life. Don't play with other life.

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Sep 6, 2019

Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2019

Bajaj Allianz Customer Care's response Hi,

We've made a note of your concern. Please share your policy and contact number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

We have registered your complaint with Reference No. BA - 1466, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

Caringly Yours,
Bajaj Allianz General Insurance.