[Resolved] Bajaj Allianz — Paid the renewal amount asked by Bajaj, on 29th May, but yet to receive the policy softcopy or cover letter

Bedojyoti Bhattacharjee

Address:

New Delhi, Delhi

Hello, - My car renewal policy OG[protected]-00001561 was due on 30th May 2015. - I had a email exchange with one of the Bajaj agent named Kalpana regarding quote. - She shared a new quote to me over email, I requested her to send the link to make the payment online. - I have done the payment on 29th May. She sent the payment receipt - But, after that she is neither sending the cover letter nor the policy, soft copy I have been writing email after email to her id, customer care but nobody responds or send the policy.

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Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

Verified Support

Jun 23, 2015

Bajaj Allianz Customer Care's response Dear Mr.Bedojyoti, Greetings from the Bajaj Allianz GIC team! We have noted the details provided and shared them with the concerned team who will update you. You may also post your concern at http://support.bajajallianz.com/support/. Regards, Bajaj Allianz General Insurance

Verified Support

Jun 23, 2015

Bajaj Allianz Customer Care's response Dear Mr.Bedojyoti, Greetings from the Bajaj Allianz GIC team! The policy was emailed to you, please confirm receipt. Regards, Bajaj Allianz General Insurance