[Resolved] Bajaj Allianz — payment not refund

Jay988

from Mumbai, Maharashtra

Address:

Ghaziabad, Uttar Pradesh, 201001

My vehilce no is-dl5sbq7486 from ghziabad. U. P. I purchased the policy from bajaj allianz online portal and i made the payment through my credit card.
When the payment was debited from my card the webpage found error and amount is debited from my card and policy not generated,
After 2 days i purchased again separate policy from the sales department through phone call on same vehicle.
But from 27th sep 2019 transacation not refunded to till date am everyday contacting to the customer care to refund my amount of failed trasacation which was done on 27th sep 2019
But they guys did't providing my any solution even my amount is not refunded to till date now so i request you to please refund my amount i mentioned the payment reference details in below
Please refund my amount as soon as possible. My vehicle number is dl5sbq7486 and my complain number is 80615312 of the customer care department.

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Nov 12, 2019

Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

Oct 09, 2019

Updated by Jay988 Trxn detail is below
Mode of Payment

Date of Transaction

Amount

Bank Reference No.

Customer Name:

online banking

27/09/2019 2716
[protected]

Verified Support

Oct 09, 2019

Bajaj Allianz Customer Care's response Hi,

We've made a note of your concern. Please share your policy and contact number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

We have registered your complaint with Reference No. BA - 1496, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

Caringly Yours,
Bajaj Allianz General Insurance