[Resolved]  Bajaj Allianz — policy [protected] showing lapsed after regular premium payment

Address:

560100

My policy#[protected] with bajaj allianz is showing as lapsed even after regular premium payments. The premium amount is directly debited from my bank account 2nd of every months. But as per them they not yet received the payment on june and august months. As per bank statement it debited from account and credited to bajaj allianz. I am following up with the customer care team with these issue since november 10th 2017. They are saying it will be cleared in next 5 to 6 business days. But no luck, i contacted the customer care team through call and mail several time but getting same reply every time.