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[Resolved]  Bajaj Allianz — Policy copy not received after pay amount.

Dear Sir,

I paid my renew bike policy no OG[protected]-00051839 on dtd[protected].
But i have not received my policy copy Many call to customer care but not send ploicy copy in my email id and. my payment details as under.

Transaction No. 14284976
Receipt number is.[protected].
Amount -1161 Dtd.01-10-20.
Policy copy not received after pay amount.
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Oct 11, 2020
Complaint marked as Resolved 
[email protected] & call customer care. no. 18002090144, & whats up
Oct 13, 2020

Complaint Status

Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2020
Bajaj Allianz Customer Care's response
Hi Teena,

We've made a note of your concern. Please share your email ID and contact number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

We have registered your complaint with Reference No. BA - 1493, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

Caringly Yours,
Bajaj Allianz General Insurance.
Oct 15, 2020
Updated by Teena166
Dear Sir,

When I spoke to Mr. Mayur, he said that he has received the payment. He told me that he will send the policy copy soon, but I have not received the policy copy yet. Neither he is giving my money back nor am I late for the policy copy.
Oct 17, 2020
Updated by Teena166
Thanku so much received my policy
Complaint comments  1 CommentShareTweet

Comments

The soft copy of your policy has been emailed to you. Thank you for your support and have a great day ahead!

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    Bajaj Allianz
    Customer Care Service
    Customer satisfaction rating
    78%
    Complaints
    1990
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    1
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    1480
    Bajaj Allianz Phone
    +91 20 3030 5858 [Customer Care]
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    GE Plaza, Airport Road, Yerawada, Pune, Maharashtra, India - 411 006
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